Jeff Kersten Email & Phone Number

Oakhurst, Ca, Us

Oakhurst, Ca, Us

Video game startup with a focus of bringing more positive social experiences for gamers. We are striving to create a community-owned, deeply social, experience that is powered by a passionate creator economy.• Develop and implement a comprehensive quality assurance strategy for all stages of video game development, from concept to release.• Manage a remote team of QA testers located in various time zones, ensuring effective communication, collaboration, and performance.• Define… Show more Video game startup with a focus of bringing more positive social experiences for gamers. We are striving to create a community-owned, deeply social, experience that is powered by a passionate creator economy.• Develop and implement a comprehensive quality assurance strategy for all stages of video game development, from concept to release.• Manage a remote team of QA testers located in various time zones, ensuring effective communication, collaboration, and performance.• Define and document quality standards, testing methodologies, and test plans to ensure consistency, efficiency, and thoroughness in testing.• Coordinate with development teams, product managers, and other stakeholders to understand requirements, identify risks, and prioritize testing efforts.• Monitor and report on the progress of testing, identify issues, and escalate critical problems to relevant stakeholders.• Continuously improve testing processes and tools, and stay up-to-date with industry trends and best practices in game development and quality assurance.• Provide regular feedback and coaching to team members, set clear goals and expectations, and conduct performance evaluations.• Collaborate with other teams, such as customer support, marketing, and production, to ensure a seamless and high-quality user experience for players.• Champion a culture of quality, innovation, and collaboration, and contribute to the overall success of the company. Show less

San Francisco Bay Area

Evangelize developers on features and APIs for the following platforms: • PlayStation 5 • PlayStation 4 Pro • PlayStation 4 • PlayStation VR • PlayStation 3 • PlayStation Vita • PlayStation Network- Setup back-end services and databases for hundreds of titles entering the PlayStation ecosystem.- Do onsite support visits at developers to help with policy and technical improvements.- Work with developers to implement commerce… Show more Evangelize developers on features and APIs for the following platforms: • PlayStation 5 • PlayStation 4 Pro • PlayStation 4 • PlayStation VR • PlayStation 3 • PlayStation Vita • PlayStation Network- Setup back-end services and databases for hundreds of titles entering the PlayStation ecosystem.- Do onsite support visits at developers to help with policy and technical improvements.- Work with developers to implement commerce, both in game and on the PlayStation storefront. - Create and present at large conferences, speaking in-front of over 500 people.- Handle day to day support tickets that are assigned.- Assist developers in navigating the submission process for all our platforms.- Coordinate with internal groups in Asia, Europe, and Japan to deliver unified, consistent messaging to developers Show less

Drive submission and compliance testing for all Sony products created by THQ. Primary responsibilities:• Manage a team of CQA specialists ranging in size from 7 to 12 members. • Ensure accurate and timely submission of metadata, final code, demos, betas.• Asses risk and escalate concerns to production and attached executives.• Mentor and create growth plans for specialists within my group.• Communicate with various 1st party groups and regions (SCEA, SCEA, etc)… Show more Drive submission and compliance testing for all Sony products created by THQ. Primary responsibilities:• Manage a team of CQA specialists ranging in size from 7 to 12 members. • Ensure accurate and timely submission of metadata, final code, demos, betas.• Asses risk and escalate concerns to production and attached executives.• Mentor and create growth plans for specialists within my group.• Communicate with various 1st party groups and regions (SCEA, SCEA, etc) concerning submissions and timings.• Train new specialists on Sony's TRC requirements and give them working knowledge of the SDK and other assorted tools.Notable projects:• Saints Row: The Third• Red Faction Armageddon • Smackdown Vs Raw 2012• Darksiders• Homefront Show less

Create test plans and mange PC specialists for various THQ projects. Primary responsibilities:• Create test suites to ensure coverage. • Risk assessment and escalation to Project Management/Leads of major issues.• Manage day to day testing of 4 to 6 specialists assigned to my project.• Working knowledge of Microsoft XDK for the "Games for Windows Live" Platform.• Drove QA and ensured THQ's 1st micro-transaction based game came out on-time.• Managed an… Show more Create test plans and mange PC specialists for various THQ projects. Primary responsibilities:• Create test suites to ensure coverage. • Risk assessment and escalation to Project Management/Leads of major issues.• Manage day to day testing of 4 to 6 specialists assigned to my project.• Working knowledge of Microsoft XDK for the "Games for Windows Live" Platform.• Drove QA and ensured THQ's 1st micro-transaction based game came out on-time.• Managed an outsource team of between 8-15 testers.• Created process for testing and communication on THQ's 1st Facebook title.Notable Projects:• Dawn of War 2• Company of Heroes: Online• MX vs ATV Reflex• Darksiders (PC Port)• UFC Social (Facebook)• Dozens of remasters for digital distribution Show less

Compliance Specialist focusing on Sony platforms. Primary responsibilities:• Ensure TRC compliance of all titles.• Keep up to date with latest knowledge of Sony's SDK, TRCs and development tools.• Manage a small outsource team of 1-3 people.• Escalate risks and concerns to project management.An excerpt of titles worked on:• Saints Row 2• Red Faction Guerrilla • SmackDown vs Raw • Baja: Edge of Control• Many others

Testing and Balance on AAA software for the PC platform.Notable projects:• Company of Heroes• Company of Heroes: Opposing Fronts• S.T.A.L.K.E.R• Titian Quest

History, Philosophy

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