Jeff Kleckner Email & Phone Number

Wauseon, Oh, Us

Indianapolis, Indiana, United States

Troy, Michigan, United States

✓ Assumed responsibility for an incredibly difficult project with demanding client needs. Designed models and coding programs alongside quality controls. Finished the project on time with error-free results. ✓ Assembled statistical training programs for junior-level analytics team members and account teams. Strengthened team members’ skills in clustering techniques, results for segmentations, and techniques for predictive modeling. ✓ Actively engaged in business development efforts that secured new project commitments from new and existing clients. Enhanced client trust and satisfaction across the board.

Farmington Hills, Michigan, United States

✓ Inherited the analytics for the largest revenue-generating continuous project in the company. Consistently delivered outstanding results that captured additional revenue growth. ✓ Partnered with other team members on projects that required additional analytics work. Boosted revenue growth across various smaller projects and simultaneously improved client retention. ✓ Accurately manipulated data files and program statistical models by leveraging analytical techniques. Deployed SAS, Sawtooth, Amos, and SPSS AnswerTree technologies to assist in modeling activities.

Northwood, Ohio, United States

✓ Facilitated training for the offshore team in India on the Van Westendorp analysis process. Ensured results made logical sense and were statistically valid. ✓ Consulted with P&G clients on brand equity with the use of Structural Equation Modeling (SEM and PLS.) Trained internal project team members on best practices for SEM and PLS. Improved client retention by providing meaningful and impactful reports.✓ Consulted with many other clients on statistical designs, analysis, and modeling efforts in concept testing, market segmentation, positioning, pricing, etc.

Rochester, New York, United States

✓ Executed statistical analysis for a call center that was seeking ISO quality certification. Delivered all statistical process control instructions and deliverables that enabled the call center to achieve ISO 9002 certification.✓ Provided database design and support for multiple call centers. Engaged in business intelligence consultation and analysis efforts for HR and operations.

Ms, Applied Statistics

Bs, Mathematics