Jeff K. Email & Phone Number

Elverson, PA, US

• Infrastructure focused role to develop and execute strategy to manage all aspects of IT aligned with best security practices.
• Enhanced security posture by implementing Bitwarden password manager, Office 365 multi-factor authentication and conditional access, network segmentation and VLAN structure, Active Directory and endpoint best.
• Implemented Ninja360 RMM to standardize patch management and update cycles, manage endpoint applications, and monitor key devices via NMS.
• Secured company endpoints by deploying SentinelOne nextgen anti-virus.
• Deployed Unifi enterprise wireless to standardize all wireless connections in multiple locations including segmented guest network access.
• Secured remote access by deploying SonicWall SSL VPN access with multi-factor authentication and controlled device access for all remote employees and vendors.

Wayne, PA, US

• Technology focused leadership role tasked with managing five full time resources and servicing specialized medical clientele across the country.
• Document and assess critical medical systems and workflows in order to provide support throughout IT remediation processes.
• Coordinate and provide post roll-out support for RDS farm migrations, VOIP phone deployments, system upgrades, and critical business management systems.
• Provide daily support for Active Directory, server systems, Office 365, SQL data sync processes, mobile device management,
• Develop help desk infrastructure through ticketing system, reporting, metrics, budgeting and resource allocation.
• Build processes within RMM to manage client compliance and maximize resource usage.

Leesport, Pennsylvania, US

In a multi-faceted leadership role, serve as the manager of IT systems while leading business, financial, and data analysis initiatives to implement improvements and optimizations across the entire business.IT systems and ERP support- Manage and maintain Microsoft Dynamics NAV ERP system and related plugins including Lanham E-ship and AFP, ChargeLogic.

Hands-on leadership role reporting to the CFO and owner, drove all aspects of IT including support, strategy, and critical business systems management across several domestic and international locations.- Led a team of full-time employees and consultants managing several hundred users to provide end user support and management of servers and systems hosted.

- As primary owner and operator, tasks and projects ranged from implementing single work stations in small business environments to designing and deploying enterprise level rollouts.- Deployed enterprise wireless system (Ruckus) and one-to-one iPad program for educational institution of over 850 students.- Brought stability and cost savings to numerous.

- Designed and developed company web site presence.- Designed and coordinated all aspects of print and catalog presence through applications such as Photoshop, Illustrator, InDesign, and Quark.- Created and edited video content and animation through tools such as Adobe Flash and Adobe Premier.

Leesport, Pennsylvania, US

- Designed and developed company web site presence.- Designed and coordinated all aspects of print and catalog presence through applications such as Photoshop, Illustrator, InDesign, and Quark.- Created and edited video content and animation through tools such as Adobe Flash and Adobe Premier.