Summary- Over 4 years' experience of FAE in IT industry.- Specialized in handling Ethernet device related issues and service requests.- Proficient in analyzing and problem-solving Intel driver issues.- Played an instrumental role in cross-functional team collaborations, contributing technical insights and steering issues to timely resolutions.- Collaborative team player, actively sharing experiences and participating in brainstorming sessions with team members, including hosting internal training sessions within the department.Skills- Extensive involvement in PC industry NPI and sustaining projects across diverse series, including Notebook, Gaming, AIO, and Desktop categories.- Demonstrated leadership in debugging Ethernet device-related issues, leading to effective solutions.- Proficient in the meticulous review of schematics and layouts for Ethernet devices, ensuring optimal performance.- Adept in the comprehensive analysis and validation of Intel Drivers, covering Ethernet, Graphics, Dynamic Tuning, and Sensor Hub functionalities.- Proficient in Windows System BSOD analysis, facilitating precise issue identification.- Exemplary sense of responsibility complemented by exceptional communication and motivation abilities.- Strong English verbal and written communication skills, evidenced by a TOIEC score of 815.- Proficient Japanese verbal and written communication skills, substantiated by a JLPT N2 score of 92.