Founder, President, And Ceo
CurrentFor more than 30 years, I have devoted my expertise in audio, video, control, and related presentation, entertainment, and communications technologies to providing the vision for Electro-Media Design (EMD) — the globally recognized industry leader in audiovisual design and consulting. As President and CEO, I wear a variety of other hats as well: lead innovator, principal consultant, top marketing and customer relationship management strategist, and chief coach and mentor to senior staff, to name just a few.One of my most significant contributions to EMD has been the development of a company culture focused intently on client and user satisfaction. I believe satisfaction relates to client and user interaction with both the systems we design and/or consult on and EMD itself. As a result, there are five tenets of quality we strive for equally in our work product and in our approach to consulting:• Reliability• Flexibility• Ease of use• High performance• Cost-effectivenessThe importance of these principles and their effectiveness is apparent in the 1,000+ successful projects EMD has completed around the globe. Whether crafting a single brand standard for Four Seasons Hotels and Resorts or more than 30 brand standards for Marriott International, working with the premier industry trade associations to write their brand standards, or taking on projects for convention centers, theaters, classrooms, courtrooms, sports venues, restaurants, or places of worship, EMD relies on these tenets to center our work and to satisfy our clients.