• Collaborating with client, UX & Creative teams, to build wireframes, Site Map and Content Framework for the digital real estate space.• UX Researcher building in depth analysis of retirement living competitors.• Responsible for Quality Assurance. Website and digital ads coding and testing for content and navigation for tourism and education clients.• Animated Blackjet Barcelona presentation opening, closing and chart visuals.• Primary builder in defining/diagraming Blackjet project process flows• Setup client staging websites and content management systems.• Assisted in maintaining Digital Team Calendar, writing Work Back Schedules and creating client job estimates.• Modified Real Estate website floorplans and svg-enabled map navigation.

• Led team of UX and Graphic Designers to create requirements via Miro and secondary research to articulate the solution experience.• Planned project scope and delegated key tasks to team members.• Worked with the Indigenous LIFT Collective, to understand client wants and needs.• Storyboarded LIFT customer, member and admin scenarios• Proposed new user experience, adapting business database into public directory to raise profile of indigenous owned businesses.• Iteratively prototyped design proposal according to research insights, client feedback in agile framework.• Produced recorded walkthroughs to demo prototype key features.• Undertook 20-hour online course, Four Seasons of Reconciliation and participated in debriefing with the Dean of Indigenous Education to understand economic reconciliation and client needs.

•Negotiated technical/vendor resources buy-in to meet production timelines.•Improved report performance by 50% with database index implementations•Implemented code management for CompTrak and I&TS applications.

•Mentored Oracle BI support staff in one-on-one sessions•Built website monitoring script improving OBI Dashboard availability.•Secured Service ID credentials by building global group accessible application satisfying bank policy compliance.•Oversaw 2012 Oracle BI application servers and datasource migration tonew Stratford Computing Centre.•Developed and implemented JCL cache seeding jobs improving Oracle BI application server performance and uptime.•Built Team SharePoint site facilitating Team document sharing.•Wrote disaster recovery test plan / test cases for Oracle BI dashboards.

•Facilitated meetings to discuss client needs & project deliverables.•Migrated product images to website resolution and sizing requirements.•Defined Information Architecture and website navigation.•Defined and modified client colour palette and font and style guide•Built responsive break points for laptop and mobile screen sizes.•Coded metadata and SEO values to optimize client website traffic.•Client discussions and implementation of accessibility guidelines. •Built client admin product maintenance form.