Managed Automation QA Team of 9 onshore and offshore staff. Mentor teams, conduct annual reviews, create weekly status reports, oversee training and implementation of QA process and framework for the following key clients Aaron's Rents, QBE First, Sterling National, Crawford & Company, and Nalco Company. Directed QA Thought Leadership meetings. Managed small team in automating client’s regression test suites utilizing VersionOne. Implemented and conducted QA status and defect meetings. Review and assist on redevelopment of client’s business requirement format. Manage and implement new QA test plan and strategy templates. Test SSIS packages and SQL of DataMart. Perform front and back end manual testing on HRIS applications. Wrote and executed test cases on legacy POS system. Conduct knowledge transfers and conduct Quality Center testing on numerous applications. Served as an onsite HP ALM QC Administrator. Worked within Agile/Scrum and Waterfall environments.

Key clients included New York Times, DoD Army ALTESS, Cingular Wireless, Savvis, and Sprint. Developed automated scripts for SAP IS-Media Advertising Management Classified application. Designed repeatable scripts to assist Functional Test Teams with upload of orders for Integration and Regression testing cycles. Created BPT (Business Process Test) Components utilizing SAP TAO tool and QTP. Conducted knowledge transfer sessions of the script execution steps to NY Times resources. Directed, mentored and lead DoD government customer through installation, configuration, stand up and operation of the Mercury Software Suite. Served as Site Administrator for Quality Center Suite setting up of Users, Project folders and Test Plan flows. Captured all test planning and scheduling in MS Project, giving DoD customer a sense of schedule and cost performance. Consolidated government client’s resources for load performance testing, saving significant time and cost. Facilitated development of strategic plan for ongoing, unit, load, regression, and usability testing of current and future software applications. Manually tested all clients’ Oracle ERP web based systems. Performed documentation, data gathering, writing IBM AS400 SQL queries. Performed integration and regression testing on web based billing system releases and conversions. Reviewed current state and GAP analysis for target state solution of Operational Support System.

Contract with Home Depot; Ran manual testing on a UNIX/Siebel integration utilizing TestDirector and IBM WebSphere. Performed manual integration and regression testing on Legacy System (AS400) and POS systems.

Developed documentation, test plans, test cases and procedures for various client platforms. Served as Administrator for TestDirector creating automation scripts using TSL. Conducted Manual, Unit, System, UAT and Beta testing on client’s web and network applications. Maintained QA test room PC’s. Acted as Project Test Lead on several AS400 application upgrades and companywide RightFax upgrades. Created requirements and test plan modules and tracked/generated defect reports.

Developed test plans, test cases and procedures for wireless telephony and wireless gateway products. Performed installation, configuration and testing of 802.11 client cards and 900 MHz wireless VOIP. Lead Project Test Engineer overseeing workflow for up to eight contractors and co-ops. Organized and maintained companies System Test Laboratories. Performed hardware upgrades and multiple OS installations on test workstations.