Human Resources Senior Analyst
Hilton Hotels
Memphis, Tennessee, United States
• Administered deployment of Hilton’s new Performance Management application (Success Factors) and administered all policies and procedures.• Organized and conducted monthly training webinars for all new PeopleSoft users.• Assisted with the administration of the annual Global Team Member Survey.• Researched, tested, and administered Hilton’s new Human Resources application, HCM by Oracle.• Maintained data within PeopleSoft and Oracle HCM applications as well as the creating and dispersing of reports from the systems.• Coordinated all E-Verify (Homeland Security) application access with Hilton worldwide.• Managed the administration of all Hilton unemployment claims with our outside vendor (Thomas andCompany).• Hand-picked to join a new team (HRX) that would be responsible for all HR issues at Hilton. The teamhandled all HR inquires via email and phone calls and ranged from team member relations tounemployment claims to workman's comp.• Selected to evaluate and make a recommendation for a new HCM application. The three options were SAP, Workday and Oracle. Once Hilton decided on Oracle, I was also asked to test and make recommendations regarding customization of the new tool to fit Hilton’s HR needs.• Drafted and finalized several training manuals for HRIS policies as well as employee training manuals.• Established professional working relationships across all Hilton departments including corporate and company managed hotel staff.
