Interim post to help launch a nonprofit startup. Led creation of non-profit (501c3) with help of founding board members. Responsible for board expansion, fund raising and operational governance.

Responsible for P/L, Sales, Service Delivery and Client Satisfaction. Job moved to Dallas, TX in support of major client.

Led creation of sales strategy and deployment models for sales program supporting C Spire's start-up cloud services business. C Spire is the largest privately held telecommunications company in the U.S.★ Led the effort to construct resale agreements and build formal alliances with 12 resellers and 65+ individual sellers, enabling them to build a sales pipeline in excess of $11M; aided by deployment of digital marketing, social media and traditional vertical marketing events. ★ Built alliances with 3 other Tier3+ datacenter service providers across the U.S. enabling each to replicate to each other’s facilities; created a sales pipeline exceeding $4M.

Provided oversight of sales, service delivery and client satisfaction for 400+ assigned accounts. ★ Led virtual team of 40+ sellers and 8 delivery managers with focus on growth in Cloud, Mobility, Analytics, Security and Social business. ★ Received ‘2014 Manager’s Choice Award’ for demonstrated success and posting outstanding business results in 2014. ★ Exceeded sales plan 30%+ by launching a structured account planning process, aligning resources to the business agendas of key customers and establishing MBO’s. ★ Developed 3-year Strategic Sales Plan and Operational Support Plan for the business unit.

Provided oversight of $140M P&L for assigned multi-industry accounts. Led sales team of 7 associates, 8 brand leaders and 10+ business partners. ★ Grew territory baseline revenue from $75M to $140M (86% growth) by aligning key resources to the business agendas of key clients; established MBO’s for sales leaders. ★ Exceeded P&L goals resulting in receipt of ‘Sales Eminence’ Awards each year 2011 – 2013. ★ Received National IBM ‘Leadership by Example’ Award (2013) for excellence in leadership development. ★ Mobilized ‘Business Analytics’ sales force (grew Analytics pipeline 25X, closing $15M in 2013) and ‘Cloud Computing’ sales force (grew Cloud pipeline 10X, closing $7.5M in 2013).

Provided oversight of $55M P&L for assigned accounts in banking, insurance and financial markets. Supervised sales and support team of 21 sales associates and multiple business partners. ★ Grew baseline revenue from $22M to $55M (150% growth) during period. ★ Assembled and led delivery team in resolution of multiple pre-existing client satisfaction issues during first year; resulted in re-building client trust and improved revenue streams. ★ Revitalized sales efficiency by introducing account planning disciplines to sales team.★ Received ‘IBM VP Leadership’ Award for solution delivery excellence (2007).★ Garnered ‘Strategic Partner’ Award from top client for “Outstanding Service & Support” (2006).

★ Responsible for IT Infrastructure Software Sales in assigned territory.★ Conducted research and presented report to Southeast leadership on improving customer service, titled "How to sell to the CIO".★ Increased client satisfaction scores by 25% the second year.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT CA Technologies Formerly known as Computer Associates International, Inc. and CA, Inc., is one of the largest independent software corporations in the world. CA for short, is an American, multinational, publicly held company headquartered in New York City. The company creates systems software that runs in mainframe, distributed computing, virtual machine and cloud computing environments.

Founder and President of start up consulting company which focused on helping clients improve their customer service and supporting operations.☲☲☲☲☲☲ABOUT SLGProvided leadership development services with focus on improving customer service operations, following the principles of 'servant leadership'. Services included: Leadership development training, project management services, PMO, organizational change management consulting, customer service transformation.

Responsible for implementation of ERP (Oracle) under a 2 year agreement; created supporting infrastructure and managed organizational change.

Interim CIO, Management Consultant and Engagement Manager; Certified in IT Strategy & Planning. Served as 'Interim CIO' on 2 engagements in support of ERP (SAP) implementations.

Held progression of leadership posts within IT before moving to Trust Operations. During last 2 years, was responsible for application development and its supporting PMO. Certified 'Trust & Investment Operations Management' from Cannon and Campbell University.