Jeff Mills Email and Phone Number

Department: Technical Support (Enterprise) - Privilege Management (Windows & macOS)Roles and Responsibilities:- Troubleshooting highly customized solutions from the Privilege Management product family. Managed via vendor native (cloud), partner EDR platforms (Trellix ePO), or Windows Server (GPO's, IIS, & MS SQL).- Assistance with product family integration issues within the vendor ecosystem - Configuration & triage of both on-site (SQL based) and cloud SIEM reporting solutions.- Endpoint execution policy diagnosis of per event\per command processing (intercepting Kerberos ticket issuance & macOS URI authentication requests)- Basic enterprise network diagnosis; acting as an advisor to identify issues with open ports, NAT rules, network zones, and TLS\SSL issues. - Assistance with packaging issues on common MDM platforms (ex. JAMF, Intune, & SCCM)- Working with customers to diagnose issues that arise with high availability and\or cross-regional implementations - Performing advisory tasks as required for solutions outside of Sales pipelines.- Diagnosing issues with legacy components from Avecto (Defendpoint) & eEye Digital Security products.- Participation in 24/7 cross region on-call rotation for product family.- Assistance in time sensitive issues encountered during Professional Services projects.

Roles and Responsibilities:- Network Administrator supporting a small\medium size business with multiple offices - Office 365 administration- Windows Server administration- Software and hardware acquisition\evergreening- Identity & Access Management (primarily via Azure AD & partner systems)- WSUS & Intune Administration- Help-desk tasksProjects:- Evaluation & transition of firewall platforms with a focus on increasing traffic capacity and management efficiency (PFSense -> Sophos XG)- Transitioning security apparatus to UTM focused platforms (Darktrace Antigena Monitoring, Sophos Endpoint & XG)

Department: Data & Security - Ragnar groupRoles and Responsibilities:- Remote server and network stack support - Maintaining a fleet of Sophos firewalls along with network equipment from a range of different manufacturers (Cisco Meraki, Unifi)- Internal helpdesk group for staff across Canada- Assisting with a large range of IT needs for mid-size clients across Saskatchewan- O365 & Azure AD administration- VMWare administration- Endpoint management

Roles and Responsibilities:- Network Administrator supporting a small\medium size business with multiple offices - Office 365 administration- Windows Server administration- Software and hardware acquisition\evergreening- Identity & Access Management (primarily via Azure AD & partner systems)- WSUS & SCCM Administration- Help-desk tasksProjects:- File server migration & long term storage plan- Evaluating workflow automation & IT ticketing services (Solarwinds)- JAMF Now (Buschel) implementation- Transitioning mobile VPN solutions to enable MFA based authentication.Achievements: - Integration of single sign on through Azure hybrid authentication (local AD + Azure AD) for all Microsoft services - Facilitated local Active Directory migration & consolidation- Implemented update management & device encryption for Windows clients from scratch (WSUS & Bitlocker)- Refreshed networking documentation- Successfully refreshed and implemented network security standards* furloughed during COVID-19 quarantine period

Department: Consumer Technology Standards - Zone D (Arts & Kinesiology)Roles and Responsibilities:- Basic Active Directory & SCCM administration- Assisting server admin tasks- Technician level 2 break\fix issues- Asset management* Assisted with organization wide projects relevant to responsibilities & skills above

Primary tasks: Copy Editing, Data Entry, Event Planning, Web Marketing, Targeted Research

Primary tasks: Copy Editing, Data Entry, Event Planning, Web Marketing, Targeted Research