Jeff Mock Email & Phone Number

Hopkins, Mn, Us

Began employment as Project Manager/Business Analyst and was promoted to Application Development Manager for five subsidiary companies of Taylor Corp across the United States and Europe. Unified I.T. Department with long-term and short-term corporate strategy. Architected hardware and application systems improvement for ERP, custom applications, and data/network security for all companies. Implemented Agile Scrum methodology to create flexible development environment to quickly respond to business needs and increase innovation. Applied positive psychology to transform dysfunctional IT department into a positive team environment with increased retention rates and improved interdepartmental coordination.• Interim IT Director for 15 months.• Chaired meetings with Executive Committee and Taylor ownership to present ideas for IT and organizational improvement.• Developed short and long-term strategic plan for IT Department.• Supervised ten direct reports.• Managed off-shore resources.• Project Director for B2B custom card design/ordering eCommerce platform.• Assessed missing segments of data process and created comprehensive plan to increase productivity while ensuring data integrity for business intelligence analysis.• Planned and managed IT Department budget.• Prepared company for SOC 2 data security certification and HIPPA qualification.• Worked directly with high profile customers to satisfy their technology requirements.• Architected extranet fulfillment order portal for customers such as Burger King, Whole Foods, etc..• Project Director for multiple ERP upgrades throughout three companies.

• Implemented Agile Scrum to improve project completion rate and increase team morale.• Leveraged decentralization software development strategies to increase IT project completion rate while not increasing costs to business.• Scrum Master for software development team.• Facilitated meetings between IT department and external customers.• Requirements gathering for multiple projects including ERP implementation for a subsidiary company.• Created process documentation for technical and non-technical audiences.• Managed small, medium, and large projects concurrently during tenure.• Received company wide VIP award five months after hire date.• Facilitating meetings with departmental supervisors for project planning and prioritization.• Designed reporting dashboards.• Lead team that captured production quality data and co-developed metrics for Quality Assurance analysis.• Implemented automated process to communicate IT project statuses and prioritization with departmental Supervisors and Executive Committee.

Founded custom software development business from the ground up. Hired and trained staff, marketed company, and on-boarded new clients. Lead development teams that created custom software, designed interconnectivity between existing platforms, and maximized processes for existing platforms. Extensive experience performing requirements gathering, designing applications /data architectures, and managing projects using several SDLC methodologies. Managed employees and contractors throughout SDLC processes. Ensured projects were completed on time, within budget, and matched or exceeded customer expectations in scalability and dependability. Planned and architected custom solutions for large to small companies and organizations such as Cargill, HCMC, NeighborWorks USA, University of Minnesota, Recruitment Ad Strategies, and Villager Communications. Teamed up with CEO's to Managers to design custom solutions to increase productivity, reduce expenses, and grow businesses through the use of technology by creating reliable and scalable software with little to no ongoing costs.