Jeff Moore Email & Phone Number

Fife, Washington, United States

In the most recent job role, I lead a dynamic team, focused on recruiting, hiring, and developing talent to create a collaborative and high-performing environment. I manage weekly schedules and job assignments to keep daily operations running smoothly and ensure deadlines are met. Overseeing budgets, profit and loss, and sales reports, I ensure financial accuracy and timely delivery. I also manage a fleet of vehicles and equipment, prioritizing safety and regulatory compliance. Regular site inspections are key to maintaining high standards and minimizing legal risks. • Directed comprehensive management of waterproofing, sheet metal divisions, and warehouse operations to enhance operational efficiency and productivity. • Led, developed, and executed safety and quality assurance programs to reduce incident rates and maintain compliance with industry standards. Improved communication protocols, verbally and in writing, across all organizational levels to resolve issues and strengthen stakeholder relationships. • Instituted fleet management policy and driver scorecard, optimizing vehicle use and reducing maintenance costs. • Headed and implemented accident prevention program, leading to marked decrease in workplace accidents and increased safety awareness among employees.

Tacoma

During this tenure, I managed financial forecasting and reporting, delivering accurate sales analysis and timely profit/loss statements. I also led process improvements and developed operating procedures across the business to enhance productivity and ensure regulatory compliance. Through detailed site inspections, I ensured all operations met state and local requirements, mitigating any potential legal risks. • Increased annual sales to over $13M and supervised up to 85 employees by successfully managing all aspects of daily operations and sales functions. • Optimized weekly scheduling and job coordination to improve employee productivity and ensure timely project completion. • Advanced organizational communication strategies and issue resolution processes to foster enhanced relationships and operational efficiency.• Ensured rigorous safety standards across fleet of vehicles, trailers, and forklifts, while maintaining compliance with safety regulations to drive continuous process improvements. • Launched fleet management system and introduced an innovative equipment tracking system using QR codes to streamline asset management and minimize operational expenses.• Established repairs and maintenance division to improve service quality and enhance client satisfaction and retention.

Fife

I oversaw all aspects of commercial roofing accounts, streamlining operations and boosting customer satisfaction. By using strategic communication with clients, management, and peers, I maximized collaboration and operational efficiency. I also applied creative problem-solving to address customer concerns quickly, ensuring strong client relationships and trust.• Ensured precision in order processing and report completion to deliver consistent quality customer service and successfully boost client retention. • Demonstrated exceptional time management and organizational skills to optimize workflow and operational efficiency.• Implemented effective sales and merchandising strategies to achieve successful outcomes and notable increases in revenue. • Built strong rapport with customers and staff, resulting in high satisfaction and positive work environment. • Cultivated new business and sustained existing accounts to foster continued growth and client loyalty.

Puget Sound

I coached and mentored a regional sales team, driving skill development and improving overall performance. I prepared competitive bids and negotiated pricing to secure profitable contracts and increase revenue. By closely monitoring costs, competition, and market trends, I strategically adjusted pricing to maximize profitability in a constantly changing market. • Expanded client base by engaging with existing and potential commercial roofing contractors, resulting in increased market penetration. • Cultivated robust relationships with vendors, customers, and coworkers to strengthen network ties and support collaborative success. • Articulated product features and benefits to enhance customer understanding and drive informed purchasing decisions. • Set and achieved annual sales volume and profit targets for existing and new products, directly contributing to company's financial objectives.

Tumwater, Washington

In this role, I conducted performance reviews and championed promotions to boost team morale and productivity. By implementing efficient weekly schedules and coordinating job assignments, I optimized workloads and project outcomes. I also managed financial forecasting, ensuring accuracy and timeliness for budgets, profit and loss, and daily sales reports. Regular site inspections were key to maintaining compliance with state and local regulations, mitigating risks, and ensuring operational integrity. • Established and managed customer relationships, growing sales to $4.5M annually through strategic relationship management and targeted sales initiatives. • Drove annual sales to exceed $7M by heading daily operations, sales, and supervising team of up to 25 employees. • Delivered exceptional customer service across all levels to significantly improve client satisfaction and retention. • Maintained fleet of vehicles, trailers, and forklifts, upholding stringent safety standards and compliance. Prior Experience as Branch Manager/Outside Sales, Allied Building Products, (Previously Evergreen Building Supply and AMPAC), Tumwater, WA | Inside Sales/Forklift Driver/Delivery Driver/Dispatch, Allied Building Products, (Previously Evergreen Building Supply and AMPAC), Tumwater, WA | Roof Loader/Forklift Operator, Allied Building Products, (Previously Evergreen Building Supply and AMPAC), Tumwater, WA