Jeff Mueller Email & Phone Number

Orange, California, United States

- Ensure Management and employees’ full understanding of business needs, auditing compliance, tracking progress toward goals, and measuring analytics- Reduced operating budget waste by avg. 9% year-over-year for the past 2 years through new inventory management- Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers & management trainees- Created and implemented operating procedures and policies, Oversaw daily activities of all drivers and operators.- Developed effective partnership with sales and support departments to maximize overall performance of Retail division- Ensure direct reporting line is fully informed of operational objectives, purposes and achievements- Awarded Employee of the Month twice for exceptional handling of customer and supplier issues

San Clemente, Ca

- Created and implemented company warehouse operating procedures.- Shipped $6.3Mil of product in 2016.- Supervise the Quality Control inspection staff, set an inspection schedule each week.- Assisted with managing company's UPS account, including negotiating rates.- Schedule, manage and train temporary workers as needed.- Insure inventory records are accurate, including the receipt of Finished Good and Raw Material inventory into company ERP system, performing cycle counts (at defined intervals), managing inventory transfers, and adjusting inventory in ERP system as needed.- Manage daily inventory of 25 Finished Good items with over 1,000 customer specific product additions.- Perform co-branding of Finished Good product and other operational activities as warranted.- Improve inventory location management to decrease time required for order picking.- Order supplies for warehouse, as needed, utilizing an inventory "Kanban" system.- Plan and assemble international and domestic freight- Planned, built and organised warehouse- Traveled to newly acquired 3rd party facility to train, and implement company warehouse operating procedures.

San Clemente, California, United States

- Ensure every customer order is shipped properly, and coordinate as necessary with customer service to the standards and goals set by the company.- Accurately receive, inspect and store all Finished Goods and Raw Materials according to company quality procedures and guidelines.- Assisted in Quality Control Inspection of Finished Goods and Raw Materials to guarantee that customers receive the highest quality product at all times.- Trace lost shipments and/or customer claims of lost shipments, initiates claims with delivery service.- Process returned material product per the company RMA process.- Quickly and accurately pick, pack and process all customer orders.- Help with company's facility needs.

Dana Point, California, United States

- Organized route plan for 200 visits to designated dealerships for sales & service calls.- Filed detailed reports on dealership efficiency & customer service to company headquarters.- Rated each designated dealership on customer service, accuracy & overall quality based off corporate standards.- Ability to properly coordinate schedule for best time management, daily problem solving required.