Jeff O'Hern Email & Phone Number

Neuro / Head & Neck Cancer Focused.

Maintained knowledge of automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.Developed buyers by maintaining rapport with previous customers; suggesting trade-ins; mailing letters; responding to inquiries; recommending sales campaigns and promotions.Qualified buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; and building rapport.Demonstrated automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.Closed sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.Ascertained automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.Verified warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.Developed estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.Prepared repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.Maintained customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.Maintained automotive records by recording problems and corrective actions planned.

Managed a combination of SMT and Mechanical assemblies for Central Regions largest telecom account.Responsible for coordinating with the customer, planning, and manufacturing to ensure on-time delivery, report build status, and resolve build and material problems.Maintained backlog to correctly load sales orders and pricing, and manage due dates.Quoted new builds by obtaining customer documentation, component costs, and labor rates.Coordinated with customer and Accounts Receivable personnel to resolve outstanding invoice issues.

Bsn, Nursing

Bsba, Business/Marketing

High School Diploma