As an IT Professional at Prairie State Tractor, I support the IT infrastructure and operations of a leading agricultural equipment dealer with eight locations. I have more than 10 years of experience in providing IT solutions for various industries, including healthcare, agriculture, and engineering.My core competencies include Microsoft Intune, PowerShell, Apple Business Manager, desktop support, telecom, network, and various agriculture applications for John Deere. I have successfully implemented and integrated Microsoft Intune with Apple Business Manager for MDM solution for corporate devices, as well as Universal Print. I also provide computer and telephone desktop support using Expert Connect as ticketing software, and support Ubiquiti APs and switches. My mission is to continue developing my skills and knowledge using the latest technology to effectively provide cost-effective and innovative ways to perform work processes.