Jeff Pearcy Email and Phone Number

Project Manager for Business Development team responsible for the delivery timeliness of solution design and integration of projects. Led multiple projects to add POS solutions and services to online boarding system. Collaborated with Sales, Product, Operations, Marketing and Development teams to ensure projects were delivered on time and on budget. Improved monthly compensation reporting to large regional bank partners, and worked with internal General Managers and bank partners to solve… Show more Project Manager for Business Development team responsible for the delivery timeliness of solution design and integration of projects. Led multiple projects to add POS solutions and services to online boarding system. Collaborated with Sales, Product, Operations, Marketing and Development teams to ensure projects were delivered on time and on budget. Improved monthly compensation reporting to large regional bank partners, and worked with internal General Managers and bank partners to solve escalated customer issues. Show less

• Led projects for Business Development that helped transition large hospitality clients to new internal gateway. • Managed onsite meetings with large National Account customers and developed plans to transition to internal systems. • Set up new bank locations while working with all sales teams and bank partners. • Facilitated the deployment of terminal equipment and scheduled equipment training for the bank partner.• Researched and resolved all customer service escalation… Show more • Led projects for Business Development that helped transition large hospitality clients to new internal gateway. • Managed onsite meetings with large National Account customers and developed plans to transition to internal systems. • Set up new bank locations while working with all sales teams and bank partners. • Facilitated the deployment of terminal equipment and scheduled equipment training for the bank partner.• Researched and resolved all customer service escalation issues for bank partners.• Escalated compensation discrepancies to bank partners and helped resolve any internal issues. Show less

Managed impacted operational process changes; including account entry, equipment deployment, training and risk mitigation.• Facilitated the transition of merchant accounts with bank partners.• Led conversion meetings with multiple internal teams to ensure effective implementation to Merchant System.• Assisted sales representatives with complex account relationships regarding policy, procedure and product offerings.

• Led daily or weekly conversion team meeting involving Sales, Operations, Marketing, Communications, Systems Development teams.• Managed a staff of 5 project managers.• Developed processes that would help streamline conversion tasks for various internal teams.

Responsible for Invoice Billing of large Government clientsWorked ACH rejects daily