Managed daily operations of the Honolulu retail studio. Maximized revenue and profits through efficient management of sales team, merchandise presentation, and loss prevention. I set and monitored staff goals, evaluated, coached, hired and trained employees; managed and delegated Studio priorities. Upheld all company standards through personal example and professional management. -Develop, lead and motivate staff through coaching, feedback, and ongoing training. Responsible for hiring and firing of account executives.-Drive sales and service through sales team management, including goal setting, coaching, training, motivating and inspiring, development, accountability/follow-up, and recognition.-Responsible for ensuring consistent performance of account executives so that they achieve/exceed personal and Studio goals-Ensure Studio represents the best in design through corporate visual directives, presentation, and general housekeeping standards-Maximize sales and profitability through interpretation of visual objectives and directives (regular and promotional) to create strong visual impact-Conduct visits to the Trade and in home residential consultations-Lead sales efforts to achieve studio goals and profit targets-Protect company assets and minimize loss by ensuring compliance with loss prevention-Manage all company procedures to maximize profit (ie. scheduling, shipment receiving, processing, transfers, controllable expenses and supply management)-Resolve all employee relations issues in the Studio, in partnership with HR-Maintain a positive and productive work environment-Build positive working relationships with Studio Team, Area Manager, and Regional VP to share business insights and best practices to develop strategies and grow business.

Managed daily operations for the merchandising and purchasing department of CS Wo Gallery, the luxury furnishings division of CS Wo and Sons, Inc. Assisted Brand Manager with new product launches, inventory management, purchasing and receiving, and special orders. Additionally set pricing for new products as well as markdowns. Supervised front office when needed to cover for office manager.

Retail sales in fast paced flagship location for Williams Sonoma Home Furnishings brand. Developed strong client relationships and kept pace with constantly changing assortment of furniture and home accessories.