Jeff Piotrowski Email & Phone Number

Columbia, Mo, Us

Milwaukee, Wi, Us

Led the enterprise digital transformation. Developed and executed a digital road map across the enterprise with initiatives including: • E-Application / E-Illustration • Policy E-Delivery• Accelerated Underwriting • Customer Self Service• Jet Processing • Advisor Virtual Appointments• Data Center Optimization • Direct to Consumer Distribution• Expanded Workflow Efficiency • Mobile Device Capabilities• Next Gen Policy Admin Build Out • Analytics / Dashboard Expansion Successfully improved efficiency across all operations areas• Reduced New Business turnaround time by over 33% • Reduced Operations cost / policy by over 45%• Reduced Operations turnaround times by 20% - 45%• Reduced Operations and Technology costs to 30% lower than benchmark companiesAccountable for the plan, build and run activities for all Information Technology functions, including: Infrastructure Operations (Server, Network, Database, Storage and Disaster Recovery), Application Development, Enterprise Architecture and Vendor ManagementLed all business and technology activities needed to integrate an acquired insurance company – on time and under budget. Achieved 95% synergy and an 8-month paybackProvided leadership in identification and development of new insurance productsResponsible for the development and administration of all aspects of Business Continuity, Incident Response and Enterprise Information SecurityAccountable for critical Insurance Services (Operations) Teams, including: Member Services, Call Center, Claims, Underwriting and Records ManagementKey member of the Enterprise Risk Management and Executive CommitteesRegularly interact with the CFL Board of Directors regarding the strategic technology, security and operations plans for the enterprise

Madison, Wi, Us

- Successfully managed the Business Intelligence and Data Warehouse Team- Increased business funding of BI projects 20x in the first six months of my tenure- Drove the creation and implementation of an Enterprise Information Management strategy roadmap- Designed and successfully implemented an Enterprise Data Governance program- Coordinated the selection and implementation of a Metadata Management Tool- Created an Enterprise Business Intelligence strategy- Developed a Big Data strategy and roadmap for the enterprise- Led all Information Technology Simplification activities

Menomonee Falls, Wisconsin, Us

- Managed a $24 Million portfolio of EDW IT initiatives for all business units within Kohl’s.- Led the build of an integrated, next generation retail data warehouse- Responsible for all account management functions including: all communications, budgeting, initiative scoping, executive progress reporting, business issue resolution and infrastructure planning.- Responsible for all EDW product development activity including project management, business analysis, construction, and Quality Assurance.- Successfully worked with business users to define scope and manage delivery expectations.- Built an off-shore capability that was new to our IS business unit.- Provided leadership across Kohl’s IS in project management and business productivity processes.- Successfully defined an ITIL-based Service Catalog for all business services delivered to the Credit, Marketing & Finance teams including service level agreements with all business units.

Us

- Built a new application development team to deliver a new Global Banking System to market. This team consisted of 250+ resources across multiple locations and staffing options.- Developed and managed a direct expense budget totaling $24 million annually.- Delivered a 320,000 hour initial development release within 15 months.- Served on a corporate-wide task force to determine product development staffing strategies.- Served on the Metavante corporate-wide Technology Committee. This committee sets the technology and product development processes and policies for the corporation.

Us

- Managed the Business Analytics and Customer Systems Development Team- Developed and managed a direct expense budget totaling $16 million annually.- Served as a leading management driver of the creation and ongoing refinement of the Metavante software development process and methodology. Created a development metrics score card.- Led the initiation and development of the Next Generation Metavante Data Warehouse (Business Intelligence Center). Within 6 months, the market position of Metavante’s Data Warehousing technology was transformed to that of a market leader and saved several large Metavante clients.- Maintained 99+% Service Level attainment for a Service Bureau Data Warehouse.- Successfully produced products that delivered $50+ million of annual revenue and $7 million in annual net income to the corporation. - Successfully reduced maintenance by 50% over 18 months.

Us

- Managed the Customer Systems Development Team, consisting of 15 exempt professionals- Developed and managed a direct expense budget totaling $6 million annually.

Us

- Managed a staff of 35 professionals responsible for the renovation of the Service Bureau Loans software to be Year 2000 compliant.- Successfully managed all aspects of the Year 2000 project including scope, schedule, resources, cost, communication and risk management.- Assumed project management responsibilities for the 65,000-hour Loans project when the project was 26 weeks behind schedule. Successfully developed and implemented plans to deliver the project on schedule.