Jeff Poblano Email & Phone Number

Hunt Valley, Maryland, United States

Rocklin, California, United States

• Producer for two games: a visual novel and an online multiplayer RPG boardgame
• Responsible for scripting, business development for releases, and scope

Lodi, CA

• Managed projects with tight deadlines in design, development, and deployment of network and server infrastructure with the core principle of consistency with customer experience and business efficiency for.
• Managed, launched, and landed large cross-departmental program and projects
• Assisted President & COO in overseeing the expansion of support services in the Midwest
• Managed marketing of the organization via tradeshows and conferences
• Assisted the President & COO in business development, operations, and strategy, acquiring an additional 29 large healthcare clients in the process
• Maintained daily supervision of staff while promoting personal and professional growth through ongoing training, learning, and ownership of organizational roles

Lodi, CA

My main focus as a support technician at Merino Computer Concepts is to ensure the best customer experience while providing the best technical resolution of IT-related problems.- Answered phone calls, emails, and support tickets and resolved technical issues while maintaining service-level agreements with clients- Ensured customer experience and.

Lodi, CA

• Start-up sole proprietorship that specialized in web development and design
• Designed and programmed websites in HTML, CSS, JQuery, JavaScript, and PHP
• Met with clients individually to set specific goals for their websites
• Set up, tracked, and reported analytics data and managed AdWords accounts

Stockton, California Area

• Worked independently, reporting directly to the owner
• Diagnosed and solved issues with software and hardware in laptops, desktops, and servers
• Diagnosed various issues inside Windows XP, Vista, 7, 8/8.1
• Provided remote/over-the-phone support to various companies
• Built company website
• Organized stockroom to better identify incoming/outgoing computers

Stockton, CA

• Managed web store and online sales
• Designer for all ads (brick and mortar) as well as SEO, SEM, and SMM
• Solved various network and desktop issues, which includes troubleshooting retail software
• Set up two stores with current technology such as cameras, computers, and network access
• Managed inventory in all three locations
• Managed backhouse operations, including a shipping/receiving, and a web tech employee

- Reported to VP HR, working independently throughout Central California area- Provided and installed desktop, network, and server support on new software & hardware- Worked closely with employees to solve any computer related issues in remote locations- Set up and organized a system of recycling old hardware to California E-Waste standards

Game Art & Design, 3.6

Activities and Societies: Game Developers Club

Computer Science