Jeff Prindle Email & Phone Number

Mclean, Va, Us

• Oversaw validation of business intent before implementation of new products to ensure minimal defect rate in production. Including review with compliance and legal departments to evaluate exposure and various business entities to determine the severity and impact of issues.• Evaluate customer experience, equality of treatment, regulatory requirements as well as business value of all changes when evaluating business direction for product offering and experience.• Managed requirement… Show more • Oversaw validation of business intent before implementation of new products to ensure minimal defect rate in production. Including review with compliance and legal departments to evaluate exposure and various business entities to determine the severity and impact of issues.• Evaluate customer experience, equality of treatment, regulatory requirements as well as business value of all changes when evaluating business direction for product offering and experience.• Managed requirement development and approval for multiple products simultaneously. • Direct regular engagement with Product and Technology departments to facilitate the decomposition of business intent into development ready requirements, including addressing concerns and changes in direction based on development dependencies to ensure business intent is maintained.• Identifying and enacting process changes to provide value to the organization, such as aligning work tracking and reporting for a group of about 70 associates to quantify quality and productivity metrics.• Establishing formalized guidelines for work processing to align expectations and increase efficiency.• Implemented tracking mechanisms to ensure target metrics are met.• Created processes to calibrate organization wide on metric documentation to report to C-suite. Show less

Chevy Chase, Maryland, United States

• Managing the funnel for all business requirements for new product development, including review and approval of every requirement and ensuring timely input from all required parties to ensure on-time delivery to dependent teams.• Review of state-level regulations to identify where products must be modified to be in compliance. • Drive the development of standards and expectations for my section of almost 70 associates and create processes to provide value to the organization… Show more • Managing the funnel for all business requirements for new product development, including review and approval of every requirement and ensuring timely input from all required parties to ensure on-time delivery to dependent teams.• Review of state-level regulations to identify where products must be modified to be in compliance. • Drive the development of standards and expectations for my section of almost 70 associates and create processes to provide value to the organization. • Look ahead at corporate objectives and plan work across multiple teams, requiring engagement with their management to discuss prioritization, trade-offs, and resource allocation.• Work with senior-level management from other key areas of the organization to align working agreements and program-level timelines for multi-year corporate initiatives.• Directly overseeing three teams consisting of three supervisors and eighteen business analysts.• Guiding and mentoring management-level associates, providing the information necessary to lead their teams and the guidance to become effective leaders. Show less

Chevy Chase, Maryland, United States

• Evaluate system impacts of new business requirements including data persistence, integration with third-party platforms, and more.• Define approach for my teams in testing scope by understanding system architecture and risk exposure related to new code changes. This includes an understanding of system integration points, locations of coded business logic and exposure points based on where changes are being made.• Management and coordination for multiple complex projects in parallel… Show more • Evaluate system impacts of new business requirements including data persistence, integration with third-party platforms, and more.• Define approach for my teams in testing scope by understanding system architecture and risk exposure related to new code changes. This includes an understanding of system integration points, locations of coded business logic and exposure points based on where changes are being made.• Management and coordination for multiple complex projects in parallel through software development within the insurance industry. This includes meeting facilitation, deliverable coordination, reporting to management, and removing blockers.• Plan program-level work for my team looking months into the future to align resources with incoming work to ensure deliverables are met. Includes evaluating various business initiatives, prioritizing work, and monitoring my team’s capacity so that I can maximize resource utilization and identify areas of capacity restriction. • Oversaw end-to-end product and system changes. Including reviewing and approving business requirements, providing business input during design and development, and managing testing coordination across multiple departments.• Work with various stakeholders to elicit requirements and assist with systems impacts on product development initiatives. Using subject matter expertise, provide insights and suggestions to various business and technology stakeholders for best approaches to complex project problems.• Held both Product Owner and Scrum Master roles within the Agile framework. Prioritizing backlog, communicating priorities, and facilitating agile ceremonies such as daily stand-ups, retrospectives, sprint planning, and backlog grooming.• Train, lead, and develop analysts, assigning work, providing guidance, and identifying skill gaps for a team of six business analysts. Show less

Chevy Chase, Maryland

• Drove the development of automated test plans which reduced the number of manual cases case by more than fifty percent.• Lead business requirement development and testing efforts for large-scale corporate projects.• Mentored and reviewed work for other teammates.• Worked with multiple business partners on new product development.• Conducted analysis of data conversion needs to support application modernization without adversely impacting customers.

Chevy Chase, Maryland

• Managed the reporting of test progress and defect tracking to maintain targets.• Extensive use of Excel (macros and pivot tables) to compile and analyze data from JIRA.• Developed requirement traceability matrices.

Chevy Chase, Maryland

• Manually executed parallel and regression system testing to ensure compliance of production applications.• Elicited and documented business requirements.• Produced data analysis using Microsoft SQL Server 2012 and Aginity.• Tracked work using agile methodology, including agile ceremonies and agile tracking software.

Fairfax Virginia

Created, indexed and verified documents into database management system. Provided assistance to coworkers for office database management system. Contacted clients to set appointments and deliver documents. Verified various client information through contact with investment and insurance agencies