Jeff Quast

Jeff Quast Email and Phone Number

Vice President Reliability Engineering at US Bank @ U.S. Bank
Jeff Quast's Location
Minneapolis, Minnesota, United States, United States
Jeff Quast's Contact Details
About Jeff Quast

My services range from Reliability Engineering to 6Sigma Analysis to Problem Identification to Productivity Processes and Tools.I do business based on three key elements: 1. Better2. Faster3. Cheaper I will deliver Resiliency Evaluations and Process and Operational improvements in addition to providing effective Reporting Solutions.I can help you solve your most difficult business problems - Quickly and Effectively

Jeff Quast's Current Company Details
U.S. Bank

U.S. Bank

View
Vice President Reliability Engineering at US Bank
Jeff Quast Work Experience Details
  • U.S. Bank
    Vice President Reliability Engineering Program
    U.S. Bank Jul 2018 - Present
    Minneapolis, Mn, Us
    Reliability Engineering- optimizing production applications availability
    View
  • U.S. Bank
    Vice President Methods And Procedures Consultant Support Operations
    U.S. Bank Sep 2016 - Jul 2018
    Minneapolis, Mn, Us
    • Responsible for implemented supporting operations • Responsible for reducing production system disruption by over 25%• Responsible for optimizing work flows between departments improving work times by 27%• Responsible for implementing new reporting structure (Impact Model)
    View
  • Fruition Partners, A Csc Company
    Solutions Consultant
    Fruition Partners, A Csc Company Oct 2015 - Sep 2016
    Ashburn, Virginia, Us
    • Responsible for creating strategies and presentations to win new sales• Responsible for on-site visits with potential customers with the goal of determining customer needs and demoing solutions• Responsible for expanding business to existing customers• Accountable for building relationships in multiple business industries• Responsible for optimizing business process and creating best practices for business solutions• Utilizes an analytical nature with the ability to solve complex business issues
    View
  • Target
    Process Improvement Consultant
    Target Jul 2011 - Sep 2015
    Minneapolis, Mn, Us
    • Created a Plan, Proof of Concept, Study, Act (PPSA) is a structured process improvement method (modeled on the PDCA business process improvement) used to pilot great improvement ideas, validate their effectiveness, and fully deploy proven solutions to solve critical business problems• Implemented a response model that helped reduce time to restore by 73% and incident volume by 17%• Created an electronic support tool to automate interaction between customers and the support organization while reducing the time to restore those incidents by 33%• Implemented a data structure to normalizes Delivery Services data and Support data to improve the production stability• 6Sigma Lean techniques used to improve operations in multiple business areas • Created a Percentage Model to establish a desired state of project execution by multiple roles over a evenly distributed six period timeframe• Created standard reporting for several Delivery Services COEs to measure Quality and Productivity of the business practices• Created a Staffing Model that is used to reallocate staff to the areas of most need• Created a Product Scoring Model which allows teams to normalize and compare diverse product sets against each other
    View
  • Target
    Senior Process Analyst
    Target Feb 2010 - Jul 2011
    Minneapolis, Mn, Us
    • Implemented the Business Capability Framework and reporting structure into Stores and DC Stability efforts• Established Rapid Problem Management for Stores and DC Stability efforts resulting in a 6% reduction in high severity incidents• Established Service Level Management framework being implemented in the Stores and DC reporting structure• Implemented new process to reduce Time To Restore for critical DC incidents by 56%• Implemented processes to improve UNIX Storage Utilization from 48% to 60%• Established measurement system that identified issues in database backup processes
    View
  • Target
    Business Analyst
    Target 2006 - Feb 2010
    Minneapolis, Mn, Us
    • Responsible for designing and implementing ITSM Governance model for continuous improvement of the Incident, Event, Change, Problem and Configuration modules • Responsible for a project to migrate all web based applications off life cycled servers• Responsible for transferring all web application services work from home grown tracking system to HP Service desk • Accountable for the split of the web application services into build and support teams
    View
  • Lawson Software
    Technical Project Manager
    Lawson Software Jul 2005 - Jun 2006
    New York, Ny, Us
    Responsible for designing and implementing a Product Lifecycle Management Program for the purpose of reducing the clients total cost of ownership.Accountable for Statement of Direction for all Lifecycle ToolsResponsible for 12 – 36 month product roadmap
    View
  • Lawson Software
    Quality Program Manager
    Lawson Software Oct 1998 - Jul 2005
    New York, Ny, Us
    Responsible for the efficiency and profitability of a 27 million dollar support organization.Report directly to the Chief Product Officer of Lawson Software.Re-engineered the support organization to state of the art electronic services.Increased the support organizations efficiencies by over 40%. Standardized all support center processes and report metrics.Raised overall customer satisfaction with electronic services to over 95%. Worked closely with Field Services, R&D, Internal Systems, Marketing, and Sales to integrate customer information with other all other systems using Lawson tool sets.Present to Lawson prospects and both new and existing customers regarding Lawson’s Global Support Center.
    View

Jeff Quast Skills

Process Improvement Business Analysis Business Process Improvement Business Process Requirements Analysis Sdlc Management Visio Cross Functional Team Leadership Change Management Sharepoint Leadership Six Sigma Data Analysis Project Delivery Itil It Operations Analytics Customer Support Business Process Mapping Analysis Crm Strategy Agile Methodologies Reporting And Analysis Software Development Life Cycle Waterfall Microsoft Excel Statistical Data Analysis Microsoft Visio

Jeff Quast Education Details

  • University Of Wisconsin-River Falls
    University Of Wisconsin-River Falls
    Business Operations / Psychology

Frequently Asked Questions about Jeff Quast

What company does Jeff Quast work for?

Jeff Quast works for U.s. Bank

What is Jeff Quast's role at the current company?

Jeff Quast's current role is Vice President Reliability Engineering at US Bank.

What is Jeff Quast's email address?

Jeff Quast's email address is je****@****ger.com

What is Jeff Quast's direct phone number?

Jeff Quast's direct phone number is +161235*****

What schools did Jeff Quast attend?

Jeff Quast attended University Of Wisconsin-River Falls.

What are some of Jeff Quast's interests?

Jeff Quast has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Poverty Alleviation, Science And Technology, Animal Welfare.

What skills is Jeff Quast known for?

Jeff Quast has skills like Process Improvement, Business Analysis, Business Process Improvement, Business Process, Requirements Analysis, Sdlc, Management, Visio, Cross Functional Team Leadership, Change Management, Sharepoint, Leadership.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.