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Jeff Rakowski Email & Phone Number

Senior Information Technology Systems Specialist at The Salvation Army
Location: Norfolk, Virginia, United States 4 work roles 2 schools
1 work email found @cox.net LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@cox.net
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Current company
Role
Senior Information Technology Systems Specialist
Location
Norfolk, Virginia, United States
Company size

Who is Jeff Rakowski? Overview

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Quick answer

Jeff Rakowski is listed as Senior Information Technology Systems Specialist at The Salvation Army, a with 24038 employees, based in Norfolk, Virginia, United States. AeroLeads shows a work email signal at cox.net and a matched LinkedIn profile for Jeff Rakowski.

Jeff Rakowski previously worked as Account Management Executive Advisor at Anthem, Inc. and Manager, Service Support, Process & QA at The New York Times. Jeff Rakowski holds Associate Of Science - As, Computer And Information Sciences And Support Services from Tidewater Community College.

Company email context

Email format at The Salvation Army

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*@cox.net
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Profile bio

About Jeff Rakowski

Solutions-driven problem solver focused on best-in-class customer service and high-quality results. Solid history of managing enterprise support teams in delivering exceptional assistance for technology issues by executing industry standards. Highly skilled in designing and standardizing processes, procedures, and documentation to improve customer satisfaction. Expert in conveying complex technical information to non-technical audiences.

Listed skills include Technical Support, System Administration, Active Directory, Troubleshooting, and 15 others.

Current workplace

Jeff Rakowski's current company

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The Salvation Army
The Salvation Army
Senior Information Technology Systems Specialist
alexandria, virginia, united states
Employees
24038
AeroLeads page
4 roles · 25 years

Jeff Rakowski work experience

A career timeline built from the work history available for this profile.

Senior Information Technology Systems Specialist

Current

Norfolk, Virginia, United States

Serve as the Senior IT Support contact for all technology issues and requests at the Hampton Roads Area Command (HRAC) locations. Technology expert for IT projects including equipment upgrades, disposals and implementations. Facilitate technology requirements for annual offsite Christmas Warehouse distribution. Review and support client needs for events at the Kroc Corps Community Center.

Oct 2020 - Present

Account Management Executive Advisor

Norfolk, Virginia, United States

Served as IT liaison between Anthem Health Plan (HP), Information Technology (IT), and state partners. Conducted leadership meetings and monitored Medicaid market heat maps. Assisted HP and state partners in navigating IT issues. Acted as point of contact for outage incidents. Consulted on IT projects and mandates. Participated in readiness reviews and audits. Represented IT in technical and state meetings to coordinate questions between IT and state partners.

2019 - Jun 2020

Manager, Service Support, Process & Qa

Norfolk, Virginia, United States

Set objectives, measured performance, and coached and counseled staff regarding Help Desk objectives. Administered quarterly and year-end performance appraisals for team members. Supported data center functions, including network, server, and telecom installation, cabling, and troubleshooting. Managed and served as technology expert for special projects.

2008 - 2019 ~11 yrs

Computer Support Shift Supervisor / Computer Support Analyst

Norfolk, Virginia, United States

Created and facilitated Computer Support Analyst Training Program. Adjusted computer support analyst staffing in ACD queues based on high call volume. Completed weekly meetings with analysts to review ACD, Service Desk, and attendance metrics. Performed mid-year and year-end assessments for computer support analysts. Served as administrator for Active Directory, PeopleSoft Finance, PeopleSoft HR, Kronos, Lotus Notes, SecurID, and Expense Management Solutions (XMS), Novell.

2002 - 2008 ~6 yrs
Team & coworkers

Colleagues at The Salvation Army

Other employees you can reach at salvationarmyusa.org. View company contacts for 24038 employees →

2 education records

Jeff Rakowski education

FAQ

Frequently asked questions about Jeff Rakowski

Quick answers generated from the profile data available on this page.

What company does Jeff Rakowski work for?

Jeff Rakowski works for The Salvation Army.

What is Jeff Rakowski's role at The Salvation Army?

Jeff Rakowski is listed as Senior Information Technology Systems Specialist at The Salvation Army.

What is Jeff Rakowski's email address?

AeroLeads has found 1 work email signal at @cox.net for Jeff Rakowski at The Salvation Army.

Where is Jeff Rakowski based?

Jeff Rakowski is based in Norfolk, Virginia, United States while working with The Salvation Army.

What companies has Jeff Rakowski worked for?

Jeff Rakowski has worked for The Salvation Army, Anthem, Inc., and The New York Times.

Who are Jeff Rakowski's colleagues at The Salvation Army?

Jeff Rakowski's colleagues at The Salvation Army include Olivia Hernandez, Misty Simco, Dennis Klinger, Bryan Alas, and Miles Ellis.

How can I contact Jeff Rakowski?

You can use AeroLeads to view verified contact signals for Jeff Rakowski at The Salvation Army, including work email, phone, and LinkedIn data when available.

What schools did Jeff Rakowski attend?

Jeff Rakowski holds Associate Of Science - As, Computer And Information Sciences And Support Services from Tidewater Community College.

What skills is Jeff Rakowski known for?

Jeff Rakowski is listed with skills including Technical Support, System Administration, Active Directory, Troubleshooting, Peoplesoft, Citrix, Windows Xp, and Printers.

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