Jeff Rector Email & Phone Number

Implemented and Managed the San Francisco Check Print site, responsible for processing check replacement documents (IRD) with a daily value of greater than $350MM.Primary on-site management responsible for all daily activities of staff including controlling budget by minimizing cost through overtime and supplies.Effectively communicated department status.

Provided primary support to the Project Manager in the closure of the San Francisco Check Processing Center, with responsibility for relocating or disposing of processing equipment, managed vendors and worked to ensure security accesses were revoked timely to ensure integrity of data.Managed staff responsible for training and developing the department's.

Supervised four different processing units, instilling quality and enhancing productivity through training and teamwork. Developed a full service unit of processing incoming deposits from high profile (Payor Bank Service) customer, with an emphasis on maintaining optimal quality standards.

Return Items, Overdraft Department Prepared and managed an annual department budget of $1.1 million. Review financial cost and forecast to within 1% variance monthly. Managed staff of 20-24 employees, consisting of both exempt and non-exempt personnel.Observed an internal bank process to be too time consuming with potential for errors; analyzed the process.

Appointed to clear up backlog in four areas: U.S. Treasury Claims, Correspondent Tracers, Late Claims, and Correspondent Letters. Analyzed the problem to determine total volume of work; trained the staff in the performance of their duties, developed production standards, and automated the tracking. Cleaned backlog within 8 months resulting in accurate.