Managed effectively all aspects of Operations, Human Resources, Loss Prevention, and Sales for retail Staples stores in the states of Illinois, Michigan, Indiana, Iowa, Minnesota, Nebraska, North and South Dakota, and Wisconsin.

Effectively Motivated and managed 11 district managers across nine different states along with all aspects of Operations, Human Resources, Loss Prevention, and Sales for retail Staples stores in the Mid-Atlantic.

Managed for all aspects of Operations, Human Resources, Loss Prevention, and Sales for retail Staples stores in Orange County.Under my leadership produce all staffing needs to all levels, internal and external.Provide operational analysis, leadership, merchandising, training and consulting to store managers. Responsible for the financial performance of 16 different locations and over $105 million in sales.Analyze operations and revise procedures to improve overall efficiency and productivity.Interact with executive management to develop strategic plans and short-term objectives, as well as develop and execute plans for the attainment of organizational goals. Increase personnel productivity through morale, team work, training, human resource management, and motivation.Create and maintain a business and sales culture that accepts change and that is focused on building market share, retaining customer loyalty, and working toward market domination. Accomplishments:Promoted from Divisional Sales and Service Manager to District Manager in November 2002.Awarded District Manager of the year in 2005.Awarded the Human Resources Best Developer award in 2004.Rated the number one District in the company on Loss Prevention recovery in 2005 and 2006.Awarded Best Operator in 2003.Number one in the entire company in 2006 in Mystery Shop

Developed and implemented profit-driven sales programs across 14 different states with over $1.8 billion in yearly sales volume in 298 different locations.Conducted all training for new sales programs division-wide.Presented periodical in-store training sessions with management and store employees. Worked closely with the Merchandising Department to achieve greater sales through continuity and consistency.Trained and managed a staff to operate over 14 states.Responsible for buying new products to drive sales along with developing an exit strategy to get out quickly. Generated over $10.2 million per year on average over three years of incremental sales. Maintained a strong partnership with all levels of store and corporate management.Created a sales culture that accepted change and that was focused on building a strong market share.Accomplishments:Awarded the Founders Award for developing and implementing new ways to improve operations. Awarded Partnership Award for developing the Copy Centers into a UPS shipping station.Team Care Award Cartridge Recycling Team

Directed all phases of the day to day operations of a retail store. Increased annual sales volume to over $8 million Appointed to manage three different locations as General Manager over six years to improve operations and sales at struggling stores.Managed the building and opening of the first concept 2000 stores.Responsible for developing effective teamwork, improving customer service, maintaining staff development, and merchandising seasonal products.Developed and implemented programs that ensured effective customer service to provide the shopper with a consistent, pleasurable experience.Reduced shrinkage through compliance, training, awareness, and monitoring.Continued…Conducted employee awareness training concerning loss prevention and safety issuesAccomplishments: First store Manager in Staples Inc. to be promoted to Divisional Sales and Service Manager on the West Coast.Store of the year in Region 6 in 1997. First in the company to open the newest concept store 2000.Achieved 10% positive comps for three years.

Responsible for merchandising my department along with staffing and writing the schedule.Responsible for driving sales through training and developing my team. Assisted in internal investigations and interviews throughout the store.Trained and managed 14 employees in the highest volume department in the store with over $4 million in sales.Developed new and better techniques to operate my department to drive profitability. Maintained a team partnership with all levels of store and corporate management.Managed the entire store’s opening and closing procedures.Accomplishments:Promoted from an hourly associate to a Department ManagerEmployee of the month twice; 6-92 and 8-93.