Chief Operating Officer
Current
Jul 2023 - Present
AeroLeads people directory · profile
Jeff Rom Email & Phone Number
COO - Driving operational excellence through positive team culture, process automation, and data-driven decision making.
at
TWINTECH INDUSTRY, INC.
1 work email found
@usbline.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
COO - Driving operational excellence through positive team culture, process automation, and data-driven decision making.
Location
Fullerton, California, United States
Who is Jeff Rom? Overview
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Quick answer
Jeff Rom is listed as COO - Driving operational excellence through positive team culture, process automation, and data-driven decision making. at TWINTECH INDUSTRY, INC., based in Fullerton, California, United States. AeroLeads shows a work email signal at usbline.com and a matched LinkedIn profile for Jeff Rom.
Jeff Rom previously worked as Chief Operating Officer at Twintech Industry, Inc. and Vice President Operations at Twintech Industry, Inc.. Jeff Rom holds Bachelor Of Fine Arts - Bfa from Biola University.
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{first}@usbline.com
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Profile bio
About Jeff Rom
Operations 101 - Plan, Execute, Evaluate, Improve, RepeatI am a prepared and focused professional in the promotional product, wholesale import / export space and am focused on driving client satisfaction through operational excellence. I thrive in fast-paced environments and manage multiple teams and information systems without sacrificing quality. Time and time again, I execute my way to winning by:1) Implementing effective strategies across business operations to achieve corporate goals.2) Continuously improving business operations to create better and better customer experiences, to improve quality, and reduce costs.3) Leveraging data-collection to build metrics that provide insights for data-driving decision making.What I Do:I am the go-to specialist for understanding the market and flexing business operations to maximize capacities to win for clients.Throughout my career, I have strategically aligned and streamlined key business operations to meet client needs and turn clients into fans, including Sales, Web, Marketing, Administration, HR, Accounting, Production, Inventory, and Logistics.Where I live:I have been with TWINTECH INDUSTRY, Inc. for nearly 15 years and managing for more than 10 years. TWINTECH is a leading wholesale supplier to the promotional products industry with a mission to help its clients build stronger and deeper customer relationships through innovative gift items that are useful, enjoyable, and meaningful. TWINTECH has brought numerous firsts to the promotional products industry, including the first custom-shaped USB flash drives, the first branded power banks, the first branded Bluetooth speakers, the first multi-tip and multi-colored branded charging cables, and much more! TWINTECH is located in Southern California, carries a large in-stock selection of technology items and offers quick-turnaround in-house decoration of those items using UV digital printing and laser engraving. TWINTECH also provides fulfillment and drop ship services.Check Out:Let the work, experience and education speak for itself:Operations Specialist | Campaign Success | Lead Generation | Streak CRM | SAP Business One | Microsoft Office | Zoho Desk | Adobe Illustrator and Photoshop | Information Systems Roadmap | Automation | Process Mapping | Strategic Position Creation and Hiring | Team Training | Strategic Research | Corporate Branding | Goal-Oriented | Crazy-Fast Environments | Self-starter | Innovative | Target Driven | Continuous Improvement | Google Workspace Administration | IS Development | Problem Solving
Listed skills include Brand Awareness, Developing Trust With Customers, Business Development, Connecting Customer Needs With Company Solutions, and 11 others.
Current workplace
Jeff Rom's current company
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4 roles
Jeff Rom work experience
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Vice President Operations
In this role I work to uphold both the profitability and values of the company by leading daily business operations. I manage multiple departments, staff and projects within the company. I consult with senior leadership to determine business goals and initiatives, visit with directors and department managers to relay information about company needs, and.
Jan 2020 - Jun 2023
Office Manager
- Led daily business operations and customer experience while servicing key accounts.
- Owned implementation of SAP Business One from start to finish, achieving 30% reduction in redundancies and dramatically improving customer satisfaction through increased transparency.
- Standardized procedures for over a dozen business functions including customer experience, order management, inventory management, warehousing and fulfillment, overseas and domestic purchasing, accounts receivable and.
- Strategically created, filled, and trained positions to meet business needs.
- Hired full stack PHP programmer and drove development of numerous tools to simplify or support business operations, resulting in cost-savings through error reduction and process simplification.
- Successfully relocated business from 2,500 sq ft to 23,000 sq ft facility without interruption of business operations.
Sep 2012 - Jan 2020
Account Manager
- Implemented custom database order management system with standardized processes, reducing CSR response times 30%, procurement processing time by 90%, and automating daily warehouse project prioritization.
- #1 salesperson 2010 - 2012, bringing in 34% annual revenue.
- Annually exhibited at 3 - 5 tradeshows generating 100-200 leads each.
- Ensured on-spec and on-time delivery of 30-75 orders over one to four week order lifecycle.
- Provided 50-100 proposals daily by phone and email.
- Created 20-30 mock-ups daily in Adobe Illustrator for proposals and orders.Strengthened customer relationships through professional and excellent service, effective order management, and prompt issue resolution, all in.
Mar 2008 - Sep 2012
1 education record
Jeff Rom education
-
Biola University
FAQ
Frequently asked questions about Jeff Rom
Quick answers generated from the profile data available on this page.
What company does Jeff Rom work for?
Jeff Rom works for TWINTECH INDUSTRY, INC..
What is Jeff Rom's role at TWINTECH INDUSTRY, INC.?
Jeff Rom is listed as COO - Driving operational excellence through positive team culture, process automation, and data-driven decision making. at TWINTECH INDUSTRY, INC..
What is Jeff Rom's email address?
AeroLeads has found 1 work email signal at @usbline.com for Jeff Rom at TWINTECH INDUSTRY, INC..
Where is Jeff Rom based?
Jeff Rom is based in Fullerton, California, United States while working with TWINTECH INDUSTRY, INC..
What companies has Jeff Rom worked for?
Jeff Rom has worked for Twintech Industry, Inc..
How can I contact Jeff Rom?
You can use AeroLeads to view verified contact signals for Jeff Rom at TWINTECH INDUSTRY, INC., including work email, phone, and LinkedIn data when available.
What schools did Jeff Rom attend?
Jeff Rom holds Bachelor Of Fine Arts - Bfa from Biola University.
What skills is Jeff Rom known for?
Jeff Rom is listed with skills including Brand Awareness, Developing Trust With Customers, Business Development, Connecting Customer Needs With Company Solutions, Strategic Account Management, New Business Development, Sap Business One, and Business To Business.
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