Work with stakeholders to gather requirements for reporting purposes. Understanding of database relationships to Develop reports, dashboards, and advanced visualizations by working closely with stakeholders. Create dashboards for Finance, HR and Project Management utilizing various tools. Work with oracle related tables in data warehouse to extract financial data to create kpis and project management related dashboards.

• Reviewed project requirements to identify customer expectations and resources needed to meet goals.• Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.• Created and distributed weekly reports out of EPIC Ehr to interpret trends, resulting in access to new cancer medications for patients.• Generated periodic and ad hoc reports out of EPIC Ehr outlining statistics, narrative findings or graphical representations of health information (e.g. Covid Reporting for MN Dept of Health)• Drafted statistical reports related to diseases treated, surgeries performed and hospital bed occupancy. One of the reports measured time it took for pharmacy to get meds to patients in the hospital in a more efficient manner.• Identified needs of customers promptly and efficiently.• Generated standard or custom reports summarizing Ehr based data out of EPIC.• Conducted data analysis to prepare forecasts and identify trends.• Cleaned and manipulated raw data.• Leveraged software to compile and model data: Web Intelligence, Crystal, SQL Server Management• Recommended data analysis tools to address business issues.• Generated reports and obtained data to develop analytics on key performance and operational metrics.

Coordinates the support for all leave of absence cases and workers’ compensation claims. Effectively coordinates all cases/claims to include general administration, comprehensive case management and program compliance with the Family and Medical Leave Act and all related employment laws. Performs exemplary customer service and assistance to associates, executives and HR business partners.

Worked at Target Headquarters as a member of store support help desk. Respond to emails from all stores to assist in pharmacy, retail and customer service. Worked with partner departments at headquarters to answer questions on day to day operations.