Jeff Sanson Email & Phone Number

Taunton, Ma, Us

Needham, Massachusetts, United States

Responsible for leading the digital transformation initiatives within the bank, ensuring the delivery of innovative and efficient digital solutions that align with the bank’s strategic goals. This role involves close collaboration with various stakeholders to drive digital projects from conception to implementation, while maintaining a high level of security and compliance. Works with the CIO and Information Technology Department (ITD) managers with risk assessing any and all changes to… Show more Responsible for leading the digital transformation initiatives within the bank, ensuring the delivery of innovative and efficient digital solutions that align with the bank’s strategic goals. This role involves close collaboration with various stakeholders to drive digital projects from conception to implementation, while maintaining a high level of security and compliance. Works with the CIO and Information Technology Department (ITD) managers with risk assessing any and all changes to systems, applications, or procedures in the ITD and assisting in the development of policies and procedures for adequate oversite of each type of change. Responsible for the development, direction, performance and ongoing health and availability of the application and reporting architecture and foundation of IT technologies. Works with all levels of external vendors, leadership and business stakeholders to develop and implement the strategic direction of the systems architecture aligned with the strategic plan. Works directly with business leaders, and directs members of the Digital Delivery team to effectively plan and implement application and reporting architectures that align with business goals and objectives. Coordinates the efforts of IT team members involved in delivering digital technology solutions for business units. Constantly strives to collaborate with stakeholders driving product and platform efficiencies. Show less

Needham, Massachusetts, United States

This leadership position is responsible for executing the bank’s strategy for Online Account Opening through strong leadership, fostering an environment of teamwork, empowerment, and mutual accountability in alignment with the Bank’s goals. This position leads a team of Digital Banking Specialists to provide superior customer service/product knowledge, regulatory compliance, and product/service enhancement/implementation. This leader is responsible for driving results through collaboration… Show more This leadership position is responsible for executing the bank’s strategy for Online Account Opening through strong leadership, fostering an environment of teamwork, empowerment, and mutual accountability in alignment with the Bank’s goals. This position leads a team of Digital Banking Specialists to provide superior customer service/product knowledge, regulatory compliance, and product/service enhancement/implementation. This leader is responsible for driving results through collaboration, learning, coaching, and influence within their team. This position will also manage complex incidents, working directly with business partners to ensure timely resolution. Show less

Needham, Massachusetts, United States

Under the direction of the FVP Digital Banking, oversee the implementation of a new consumer online account opening (OAO) system for the bank.Essential Duties & Responsibilities• Follow the prescribed Needham Bank project management process, including maintaining project plan and project documents.• Interface with the selected OAO vendor to develop a project plan and timeline and ensure adherence to both.• Complete project tasks on time and with a high degree of accuracy.•… Show more Under the direction of the FVP Digital Banking, oversee the implementation of a new consumer online account opening (OAO) system for the bank.Essential Duties & Responsibilities• Follow the prescribed Needham Bank project management process, including maintaining project plan and project documents.• Interface with the selected OAO vendor to develop a project plan and timeline and ensure adherence to both.• Complete project tasks on time and with a high degree of accuracy.• Collaborate with Marketing to ensure site look, feel, and verbiage is consistent with the Needham Bank brand• Collaborate with Compliance & Risk departments to ensure that system is compliant and within Needham Bank’s risk tolerance• Collaborate with the Digital Banking team to prepare procedures and training• Prepare and deliver regular project status update reports Show less

Retail garden center

Fall River, Massachusetts, United States

Overseeing the Digital Banking Center (eBank), Call Center, Retail Operations, Cash Management and Wire Room. These critical areas all assist in supporting our customers with a goal of providing excellent customer experiences. With all the groups rolling up to Customer Support, it allows us to look at the customer experience in totality and make changes to elevate the overall experience.

Fall River, Massachusetts, United States

Overseeing the Digital Banking Center (eBank), Call Center and Retail Operations. These critical areas all assist in supporting our customers with a goal of providing excellent customer experiences. With all the groups rolling up to Customer Support, it allows us to look at the customer experience in totality and make changes to elevate the overall experience.

Fall River, Massachusetts

42-28 Main Street Taunton, Ma 02780

Direct: (774) 240-9525 Website: https://movement.com/lo/jeff-sanson/MA-MLO758968, RI | Movement Mortgage, LLC supports Equal Housing Opportunity. NMLS ID# 39179 (www.nmlsconsumeraccess.org) | 877-314-1499. Movement Mortgage, LLC is licensed by MA Banker & Lender # MC39179, MI # FR0018717 & SR0020189, Rhode Island Licensed Lender, Broker and Servicer 20153194LL & 20153195LB & 20153196LS. Interest rates and products are subject to change without notice and may or may not be available… Show more Direct: (774) 240-9525 Website: https://movement.com/lo/jeff-sanson/MA-MLO758968, RI | Movement Mortgage, LLC supports Equal Housing Opportunity. NMLS ID# 39179 (www.nmlsconsumeraccess.org) | 877-314-1499. Movement Mortgage, LLC is licensed by MA Banker & Lender # MC39179, MI # FR0018717 & SR0020189, Rhode Island Licensed Lender, Broker and Servicer 20153194LL & 20153195LB & 20153196LS. Interest rates and products are subject to change without notice and may or may not be available at the time of loan commitment or lock-in. Borrowers must qualify at closing for all benefits. “Movement Mortgage” is a registered trademark of the Movement Mortgage, LLC, a Delaware limited liability company. 8024 Calvin Hall Rd, Indian Land, SC 29707.While it is Movement Mortgage’s goal to provide underwriting results within six hours of receiving an application, process loans in seven days, and close in one day, extenuating circumstances may cause delays outside of this window. Show less

Dorchester, Ma

Responsible for working with clients and various business lines to ensure a seamless transition, including properly training the client on their services. Work as the key point person during the onboarding process of implementing and managing a smooth and efficient to handle all aspects of the onboarding of a client so that they are ready to do Business with Santander's cash management services.

East Providence, Rhode Island

Manage the day to day activities of the direct reports. Create reports, provide coaching, improve efficiencies of department and project management

Manage the day to day activities of the direct reports. Create reports, provide coaching, improve efficiencies of department and project management

Manage a team of sales advisor and data entry advisors (16). Responsible for achieving Quarterly Sales Goals as well as maintaining Service Level Agreements.

Responsible for reviewing and evaluating recorded phone calls for accuracy and coaching opportunities. Provide necessary written and/or oral feedback to advisors.

Provide concierge level service to new comer customers, providing assistance with setting up direct deposit, online bill pay as well as automatic draft payments.