Jeff Shane Email and Phone Number
Jeff Shane work email
- Valid
- Valid
Jeff Shane personal email
- Valid
- Valid
- Valid
Jeff Shane phone numbers
An experienced and dedicated professional with over 15 years in digital marketing/SaaS and account management/strategy development, multi-channel/cross-device digital advertising, online reputation management/social media advertising and eCommerce-based solutions. As a proactive self-starter and driven by building long-term relationships with clientele, I have leveraged collaborative efforts with clients/business partners and other internal team partnerships alike, coupled with online marketing strategies scaled against actionable insights and data, to drive deeper business partnerships leading to longer client retention and additional sales opportunities.At my core, I am about people and relationships. As a professional, I strive to apply my skill and expertise not only to prove value and maximize profitability, but ultimately to drive business partnerships forward.Areas of specialty:-Digital marketing account management and solutions consultation/engineering-Online marketing strategy development, execution and reporting-Multi-channel digital advertising (search, display/ReMarketing, mobile, email, etc.) -Search Engine Marketing (SEM) and Optimization (SEO)-Audience-driven/personalized marketing and advertising-Public relations/business development (B2B and business to consumer marketing)-Sales presentations (both virtual and in-person)-Sales proposal development and training assistance/support-Virtual and in-person solutions demonstrations-Webinar presentations and tools experience (WebEx and join.me)-Social-driven marketing (blogs, Facebook, etc.)-Marketing department initiatives with white paper development and field research-Leadership oversight on special projects-Google AdWords re-seller sales certification-SalesForce/Oracle logging experience-Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.)-Adobe (Elements/PhotoShop, PageMaker, etc.)-Website/SEO editing tools-Strong written and verbal communication skill-set-Very detail-oriented
Genesys
View- Website:
- genesys.com
- Employees:
- 1
-
Senior Customer Enterprise Success ManagerGenesys May 2021 - PresentMenlo Park, Ca, Us
-
Senior Customer Relationship ManagerLogmein Apr 2019 - May 2021Boston, Massachusetts, UsPosition involves: SaaS, Enterprise Account Management of BoldChat, Bold360ai, chatbot features/customization, etc. -
Customer Success DirectorWeb.Com Dec 2016 - Apr 2019Jacksonville, Florida, UsAs a Customer Success Director for enterprise accounts, my responsibilities include driving adoption and strategic vision leading to product/service expansion, renewals and increased ROI across my portfolio of businesses. - 2018 Annual portfolio revenue exceeded $1.5M.- Multi-year renewal signed in late 2018 securing revenue exceeding $2.4M through 2021- Forecasting and executing pipeline based on opportunity growth within existing portfolio:- 63% Increase in pipeline YoY for 2017/2018- 10% Increase in revenue growth YoY for 2017/2018- Average Annual Contract Value: $725,367- Average cross-sell/up-sell Contract Value: $125,280- Conducted five onsite Strategic Account Reviews in 2018, providing historical context of the solutions in place, reviewing an accurate snapshot of the current program structure and success criteria, and performance measurement as defined by the customer’s goals and needs, including a strategic roadmap to implement program optimization improvements.Position involved: Enterprise-level Account Management, Business and Strategy Development, and Online Marketing Partnership for Franchise Business Networks. Role includes Project Management, Sales Revenue Forecasting, Report Building, Franchise Convention Speaking Opportunities and Presentations, C-Level Programmatic Performance Reviews, Pilot Program Product Launches, Internal Process Development, etc. -
Digital Account ManagerDpc&S Incorporated Jun 2016 - Oct 2016As a Digital Account Manager for this non-profit organization, my responsibilities included the development and launching of client digital acquisition/fundraising-based campaigns, as well as full-client weekly performance reporting back to the CEO, in prep for quarterly client onsite account reviews.- 2016 Fundraising campaign activities (email marketing and PPC) exceeded $200K in total funds raised.- Helped digital team secure additional $10K/mo from client toward added PPC campaigns.Position involved: Responsible for Translating Needs of the Client to the Digital Marketing Department, Building Email Campaign Strategy/Design, Acquisition Strategy and Analysis/Reporting, Email A/B Testing, Social Networking Ad Campaign Strategy and Optimization, Digital Campaign Performance and Strategy Quality Assurance, Digital Account and Client Management, Digital Project Oversight, Project Management and Coordination, Usage of the Following Tools: Marketo, Klipfolio, Facebook for Business, Google AdWords, Trello, MS Office OneNote, Dropbox, Report Garden, etc. -
Digital Solutions Consultant/Engineer Ii (Solutions Architect)Cdk Global, Llc (Digital Marketing) Aug 2013 - Apr 2016As a Digital Solutions Architect, my responsibilities primarily consisted of full pre-sales support to both internal and field sales teams, heavily partnering with sales personnel in order to help identify existing opportunities in individual sales pipelines as well as to assist toward closure of larger scale sales.- Directly influenced the final sale of a full automotive dealer group proposal of approx. $300K/mo for 5 years.- Partnered on several smaller scale sales opportunities over three years equating to over $100K+.- Presented company’s full digital solutions suite of products to OEM, including influential dealer feedback from my own partnership with them, helping secure second 5-year preferred partner agreement; estimated at over $5M renewal value. Position involved: Digital Solutions Demonstrations and Consultation, Solution Architect, Sam O'Rear developed Sales Triangle (sales process and theory), Pre-Sales Engineering/Assistance, Account Strategizing, Audience-driven/Personalized Marketing and Technology Consultation, Cloud-based Technology Consultation, Automotive Trade Show Events (NADA and Digital Dealer), National Sales Meetings, Proposals/RFPs and Mock-ups, Google AdWords Sales Certification, Multi-Channel Advertising/Multi-Device Digital Advertising, Enterprise/OEM Webinars and Presentations, Ongoing Industry and Trends Research, Problem-Solving Skill to provide Sales Personnel with various presentation options/styles, Liaison between Sales and Marketing Departments, Product/Solution Launch Meetings/Feedback, Periodic Business Travel, New-Hire Mentorship, Salesforce, etc.
-
Senior Account ManagerCdk Global, Llc (Digital Marketing) Nov 2007 - Aug 2013As an Account Manager, my responsibilities included driving location program and product adoption, in support of full OEM digital program, and in support of driving company revenue from said programs.- Average annual portfolio revenue exceeded approx. $975K.- Average up-sell opportunities annually exceeded approx. $105K Also mentored additional team members toward faster onboarding and productive best-practice behaviors in support of driving faster financial results with assigned BoB.Position involved: Digital Marketing and Solutions Consultation and Presentation, Account Management, Metrics and Reports Analysis/Preparation, Website Marketing/Advertising Best Practices, Lead Generation, ROI Assessment and Review, Client Retention, Mentorship/New Employee Training, Search Engine Optimization (SEO), Pay-Per-Click (PPC) Review, Search Engine Marketing (SEM), Social Media and Reputation Management, Client and Cross-Functional Teaming, Salesforce and Oracle, Microsoft Outlook/Word/Excel/PowerPoint, Adobe Elements and PhotoShop, Special Projects, Project Management, Trade-Show Events, Product Demonstrations, Assistance with Request for Proposal Presentations, etc.
-
Insurance AgentPemco Mutual Insurance Company Aug 2003 - Apr 2007As an Insurance Agent, my responsibilities not only included the securing of new business personal policies (auto, home, marine and life), but also to ensure policy renewals and financial reconciliation with delinquencies.- Average policy annual value: $2K- Saved the company over approx. $15K in annual billing delinquencies by working closely with policy holders. Position involved: Service (customer phone interactions, policy consultation and amendments), Sales (new policy writing, policy splits and finding new coverage options), Claims (reporting/logging), Billing (setting-up billing options for customers, billing advice and payments received), frontline Underwriting, helped build and maintain relationships with field agents and insurance sales offices, etc.*During employment with PEMCO, I maintained a WA State Insurance License to write personal lines insurance policies (auto, home, marine and life).
-
Service Agent/Client Fulfillment RepresentativeStat Medical Supplies Inc Mar 2003 - Aug 2003Murray, Ut, UsPosition involved: Worked Client Accounts from Physician Order Stage to Fulfillment, Processed Physician Office RXs, Booked Appointments for Medical Supply Technicians, etc. -
Customer And Public Relations Manager/Project Manager/Sales And Networking RepresentativeCascade Ecommerce Solutions, Inc. Jul 2001 - Jun 2002As a Project Manager and Public Relations Representative, my responsibilities included driving company awareness and brand exposure, both offline and online, as well as to help drive additional business opportunities in order to help the company as a start-up grow.- Helped secure new business revenue of approx. $5K.- Helped oversee new business projects toward launch, helping save the company added launch expenditures. Position involved: Customer and Public Relations Management, Project Management, Southwest King County Chamber of Commerce Chair Member, Company Networking Events and Company Booth Display Management, Web and Company Logo Design/Graphic Design, Sales and Customer Service, Search Engine Registration, Microsoft Office and Adobe Software Programs, etc.
Jeff Shane Skills
Jeff Shane Education Details
-
Multnomah UniversityAnd Related Programs
Frequently Asked Questions about Jeff Shane
What company does Jeff Shane work for?
Jeff Shane works for Genesys
What is Jeff Shane's role at the current company?
Jeff Shane's current role is Senior Enterprise Customer Success Manager.
What is Jeff Shane's email address?
Jeff Shane's email address is js****@****inc.com
What is Jeff Shane's direct phone number?
Jeff Shane's direct phone number is +164675*****
What schools did Jeff Shane attend?
Jeff Shane attended Multnomah University.
What skills is Jeff Shane known for?
Jeff Shane has skills like Digital Marketing, Online Advertising, Account Management, Sem, Salesforce.com, Seo, Sales Process, Customer Retention, Lead Generation, Management, Social Networking, Leadership.
Who are Jeff Shane's colleagues?
Jeff Shane's colleagues are Sharleen Suarez-Javier, Stephen Collins, Gábor Weszelovszki, Issa Lota, George Ganahl, Gcp Gcsme, Wisam Latif, Ajay Jagtap.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial