Jeff Shaw Email & Phone Number

Reno, NV, US

• Drove digital transformation enabling the business to scale their ability to sell and administer more policies going from 85,f000 to 120,000 without growing the overall company headcount.
• Implemented a new digital agent channel through open API’s that increased sales by 30% and submissions by 40%.
• Launched new online quote engine that decreased time to quote a potential customer from 18 minutes to less than two.
• Automated key workflows which led to decreased business expenses by 15%.Led the cybersecurity and IT compliance teams for the company:
• Implemented advanced security strategies to protect the company from DDOS, malware, phishing, and other cyber threats.
• Enhanced IT compliance to ensure all State and Federal regulations were being met.

Austin, TX, US

• While also working as CIO, was asked to turn around our failing direct to consumer online e-commerce subsidiary.
• Grew revenue 21x through organic sales and opening new distribution channels.
• Decreased expenses 30% by automating key processes.
• Used machine learning to identify customers and help underwrite policies
• Completed the implementation and enhanced the Duck Creek policy administration system to transform the organization into a SOX compliant company.
• Created new API structure to allow seamless business to business e-commerce.

Overland Park, Kansas, US

• Led IT, data science, security operations, and compliance.
• Worked with State and Federal entities to keep certifications including PCI DSS, FISMA, and ISO.
• Implemented first security/technology strategies to protect the company from DDOS, malware, phishing, and other cyber threats.
• Transformed the organization from waterfall project to agile product delivery model to increase throughput by 70%.
• Improved system and business process uptime from over 5,000 minutes to 5 minutes a year of outages across five data centers.
• Moved from monolithic application development to microservice development which enabled zero downtime for new business capabilities.

Kansas City, MO, US

• Provided strategic and tactical leadership for the IT organization.
• Implemented changes to tools and process resulting in a 15% decrease in IT cost while increasing output to the business by 20%.
• Drove integration and value for mergers and acquisitions. One successful acquisition decreased the time to delivery of five new products by 18 months driving $8 million in new sales. A second acquisition brought $25.

Kansas City, MO, US

Armonk, New York, NY, US

• Managed a team of 50+ IS professionals responsible for lifecycle software development of critical business applications.
• Provided strategic and tactical leadership for all aspects of the development lifecycle. The profit derived from this development was over $6.9 million annually.
• Worked with executive leadership to guide strategic decisions. Worked with customers to align strategic goals with projects and those projects brought profitable return on investment

Jd/Mba

Mba, Business

Education record