I manage day-to-day operations, maintenance and customer experience for large short-term rental estates in the Hudson Valley, ensuring guests have exceptional stays. This includes direct interaction with clients to address their needs and create memorable experiences. I conduct property audits, reviews and inspections to maintain and exceed expectations. I coordinate with vendors to maintain property quality, oversee repairs, and secure bids for capital improvement projects. Additionally, I handle reporting, expense management, customer satisfaction metrics, and respond to emergency situations as needed, ensuring seamless operations and premium property standards.

Independent Business Owner, responsible for all aspects of business, procurement, menu development, marketing, contracting, RFPs, facilities management, vendor relationships, accounting.

Independent Business Owner, responsible for purchase and re-rehabilitation of residential properties for rental portfolio. Property management, facilities management and contracting, construction, leasing, property marketing, tenant screening, government compliance

director of operations

Small business owner, responsibilities included payroll, accounting, procurement, facilities management, marketing, staffing, and government compliance