Jeff Smith Email & Phone Number

Chicago, Illinois, United States

Managing a team responsible for Privileged Access Management tool selection, deployment and migration, Microsoft Windows Active Directory domains and policies, and Certificate PKI.Maintaining a lean workforce by leveraging automated processes and functions to accomplish tedious routine tasks.

Managing a team responsible for VMWare VCenter, ESXi, Microsoft Windows Server, Microsoft Active Directory and related policies as well as Privileged Access Management tools while managing a Network Operations Center, managing and reporting uptime and proactively handling alerts in order to prevent outages.

Managing a team responsible for VMWare VCenter, ESXi, Microsoft Windows Server, Microsoft Active Directory and related policies as well as Privileged Access Management tools while building a Network Operations Center to manage and report uptime and proactively handle alerts in order to prevent outages.

Windows Server and VMWare Server administrator

-Monitored a network that consisted of 30 servers and 300 workstations, ensuring its security and availability to its users-Deployed multiple domain controllers, fileservers, print servers, and Exchange servers to maintain network availability-Streamlined Active Directory network performance, improving productivity and usability for users-Configured and installed Cisco switches, access points, bridges, and routers, expanding network according to need-Trained and managed a PC Analyst and Help Desk Analyst, managing their workload-Managed and administered IT department hardware including laptops, desktops, servers, and Blackberry phones-With resource reductions I assumed the work functions performed by the PC Analyst while still accomplishing my commitments to my position as a Network Analyst

-Performed diagnostics and repairs on malfunctioning laptop, desktop, and server systems-Administered weekly comprehensive backups to offsite tape-Performed Help Desk functions that included trouble shooting end user problems over the phone, managing work tickets on outstanding problems and ensuring that problems were resolved in a timely manner

-Designed, tested, and implemented programs manipulating data from approximately 100 GB of a national transaction-level grocery sales database-Diagnosed, constructed, and repaired computing systems-Maintained network security on a business network of five servers and 14 workstations-Completed ad hoc responsibilities as necessary