Jeff Smith Email & Phone Number

Managing Director SOLOTEM a limited partnership through which he delivers consulting and non- exec management services.

London, United Kingdom

We’re independent and privately-owned. Susanne Malim founded Jermyn Street Design in London in June 1981. Since then, we’ve grown organically and today we’re an industry leader as a supplier of bespoke design corporate clothing, staff uniforms and branded workwear.

London, United Kingdom

Producer of innovative securement devices for medical applications

London, United Kingdom

Producer of innovative securement devices for medical applications

Chairman Parseq Ltd (Part of Nova Private Equity Paris Fund)Given my recent experience of building a highly successful; profitable BPO/Contact Centre business, I was appointed to the role as Chairman of Parseq Ltd, a BPO business recently acquired within the Project Paris Fund in order to strengthen existing senior management; review the strategic.

Project Fountain for Nova Private EquitySupporting the Phase Two Due Diligence activity leading to the accepted offer for Project Fountain, with a view to becoming the Nova Operating Partner for Fountain once the transaction completed. Project subsequently aborted due to late stage decision by the potential seller.

United Kingdom

Non-Executive Chairman Post acquisition of beCogent (a major UK contact centre business) which completed in mid-2010; overseeing the establishment of the new management team appointed by JS prior to stepping down as CEO in Q1 2011 and ensuring the smooth transition from two similar sized competing businesses to one fully integrated market leading business..

Through leadership of an MBO, founded MM Group Ltd, a small BPO and contact centre business based in Bristol. During five years moved the business to a highly reputed multi-site, top quality BPO and outsourced contact centre operator having won a number of large high profile Public Sector clients including the UK Passport Agency; The National Blood Service.

• Successfully managed the transition of the businesses from a founder/single owner structures to a longer term, professional management structure.
• Increased profitability through improved efficiency and margin control.
• Rebuilt declining client confidence with key blue chip clients.Left this business in order to pursue the management buyout opportunity of MM Group Ltd, a similar but better opportunity for growth within this sector.

Russia

• Vice President and Managing DirectorA new venture for Mars. Routes to market were established, two manufacturing units were built and commissioned and sales revenue grown from USD 30m. to over USD 400m. During my time.
• Put in place and managed the supplier/contractor structure which successfully built and opened, in record time, two factories for the production of confectionery and petfoods.
• Created a new raw material and packaging supply network, currently unique in Russia, which gives to Mars LLC a major advantage in its cost structure over all other potential competitors.
• Created and managed a Customer Service and Product Supply structure across the whole of the C.I.S.
• Developed and implemented a proactive External Affairs programme, securing for Mars vital public and government support for its activities.
• Successfully led the ground breaking negotiations to agreement on Tariff concessions, land purchase, raw material and packaging supplies, transportation etc. with the Federal Government, Local Government and major.