Responsible for managing all operational aspects of the PC, Print and Supplies business with Office Depot-Veyer

Responsible for supporting the North America Retail and Latin America Consumer Notebook & Desktop Category Marketing TeamsS&OP business processes by reporting & optimizing current quarter execution (MS, Rev, WOS), driving & steering demand, optimizing & allocating supply, setting goals/quota, driving initiatives execution, driving order execution, all while by driving profitable growth, predictability, and customer satisfaction. • Key focal point providing necessary support to optimize Consumer P&L, develop & execute Game Plans while tracking business KPI’s (Sell-out, Market Share, Channel WOS, Aged Inv, HP Owned Inv, Rev) results & overall financial goals ($5B+/year).• Cross functional collaboration with Product Line Business Managers, Market Supply Chain, WW Demand Planning, Factory Planners, NPI Planners & Commodity Planners to review& assess Market forecasts, supply situation, and build steering guidance for the markets.• Provide current CQ/FQ attainment status, market share evolution, business/operational announcements and calls to action.• Utilization of data-driven analysis to measure numerous targets and drive discussions in key areas including order load rates, financial performance, market share, sellout, competitive performance, pricing, discounting, customer segmentation, market-specific heatmaps, share performance, product trends and requirements vs competition.• Leverage data to drive strategic initiatives with external partners. • Consultant for redesign of North America Retail Co-commit process. • E&O management to minimize risk & create new demand opportunities.• Consult in discussion and decisions around roadmap planning, offering, lifecycle and forecast (short and long-term), and TAM sizing. • Key focal point for all customer escalations and requests into Alliances team (i.e., additional funding from Microsoft, Nvidia, Intel, AMD). • Broad understanding of products, pricing, operations, sales challenges and strategies.

Responsible for developing, managing, orchestrating & deploying successful releases 1-3 utilizing Agile Project ManagementMethodology & Mindset.• Americas Account Readiness. Migrated 8k+ customers and ~$29B annual revenue from Vista & Velocity legacy systems to the new SAP S/4 Hana ERP system. Vista was finally retired after many previous failed attempts.• Managed all aspects of the FED & SLED account deployment, solution requirements, risk mitigation & tradeoffs.• Simplify BI & Analytics Lead, providing all data/analytics required by Simplify Program to make business critical decisions and meet program deadlines. Tool utilized and identified as official source: ORCA.• Managing & orchestrating deployment readiness activities for North America Customer Unique Requirements, Interim Processes, New Business Models (i.e., Foxconn Instant Ink & Instant Toner, APCC-Foxconn, etc.), BI Reporting, Pricing Conditions, Material Setups, SCOAH Training, Inventory Rebalancing & Backlog Ramp Down Management for all PS & Print PL’s including 3D, Graphics, LF & Industrial Print HW, GSB, Specialty, High-end Print.

Responsible for developing, delivering and driving the Americas (AMS) Business Intelligence and Reporting strategy; and Process Improvements. Responsible for managing all engagement with IT to ensure any issues have the appropriate visibility and our actioned & closed in a time sensitive manner.• Manage Executive Attainment & Market Share reporting for the AMS.• Manage BI communications, reporting deployment strategies and MOC for strategic programs in the AMS (1k+ employees)• Manage Process Management Team (8 direct reports) in charge of delivering key business processes and executive reviews.• Converged multiple reporting solutions into one.• Consulted in development of BCP for AMS E2E Reporting Solution.• Developed new executive dashboard for World Wide reporting efforts, stabilizing and simplifying quarter end revenue attainment reporting• Conducted over 500 training sessions. Developed 40 new reports. Report usage has increased 5x in the last two years. Averaging over 5k report refreshes per month. Enabled retirement of 100+ reports and two legacy systems.• As Product Owner utilizing AGILE SCRUM methodology, led development and implementation of new cross-functional AMS Operational Analytics and Reporting Solution, creating ‘one version of the truth’ for HP.• Implemented a robust IT escalation process enabling direct line of contact with IT Deep Support and immediate resolution.• Implemented a standardized Order Cancellation process across all AMS sub regions.• Manage reporting and analytics teams in India & Guadalajara (team of four).

Responsible for the end-to-end supply chain with goal of delivering Retail Photo Solutions to market on time. Provide efficient and effective strategic and operational account management (Primary Customer: Wal-Mart) with regards to Supply Chain planning and execution with desired goal of improving profitability and customer satisfaction. • Coordinated efforts across Product Marketing, Engineers, Planning, Sales and customer to ensure NPI requirements were met and launched on time; and ensured that revenue objectives were achieved.• Ensured alignment across World Wide & AMS region planning teams and supporting organizations to meet customer program capabilities and requirements in North America (US & Canada).• Created and maintained the Strategic Account Plan (account operational initiatives, projects and programs). • Established cross-organizational alignment, prioritization processes and appropriate connections to Supply Chain Development and IT councils to drive implementation of Strategic Account Plan.

Responsible for supporting the Demand Planning business processes and execution leadership, to meet product availability and service levels to our channels and customers while supporting Revenue, Inventory and Supply Chain Cost goals. To lead, support and drive processes to align strategies, metrics and execution plans across multiple functions. Identify business opportunities to improve customer service levels and business effectiveness and efficiency. Creates and manages cross functional teams, processes and information streams of the business. Review business performance against objectives while ensuring the most efficient utilization of the organizations’ resources.

Responsible for inventory management, supply/demand matching, and managed distribution & allocation for ~500+ Supplies SKU’s in North America. Manage cross-functional team responsible for predicting short-term market trends and projecting monthly and quarterly revenue for the Supplies business. Continuously interact with Sales & Marketing to develop and manage distribution strategies for all New Product Introductions. Responsible for Supplies 0-12 week forecast, including NPI’s and EOL SKU’s. Managed and coordinated all revenue attainment activities for the Supplies business (~$1B/quarter). Operating system: SAP/APO.• Developed a tool, which allowed assessment of Supplies ability to meet financial goals including any risk and upside potential. • Interacted extensively with senior management in the development, orchestration and implementation of our US revenue attainment processes. Processes resulted in financial finishes within +/- .05% of designated objectives.• Managed a remote team of four people (India) tasked with daily Back Order Processing activities and channel analysis.• Developed multiple Executive Dashboards for US Supplies business, Channel Data Reporting Standards & Guidelines for North America (NA) users, allocation & managed distribution processes for NA and US projected Channel Weeks of Supply model used to help set our financial goals. • Core member of IT Development team, responsible for enhancing channel data accuracy and expanding platform functionality; and of the Global E2E Planning team, responsible for developing and transitioning NA Supplies business onto SAP-APO platform, with CPFR functionality, integrated processes and Supply/Demand functionality enabling lower inventory levels.

Provided strategic leadership to top strategic account operations team to manage dynamic customer requirements, improve operational performance within the Business Value Chain and drive mutually profitable partnerships for HP’s largest Supplies account. Consultant for all Supplies related projects. Main focal point for operational issues and escalations. Operating system: SAP.• Managed project to implement Collaborative Planning, Forecasting & Replenishment (CPFR) to our resellers, significantly improving product mix forecast and reduced availability issues across the entire US channel. • Successfully managed operational aspects of joint HP/Office Depot Logistics initiatives, resulting in significant enhancement of on-time delivery performance and reduction in costs. As a result, vendor compliance charges decreased 50%+ year over year saving HP ~$350k/year.• Developed & implemented joint HP/Office Depot Co-Managed Inventory initiative ($7M in reseller inventory reduction achieved). • Addressed multiple executive-level inquiries during extended period of constrained product availability. Provided critical input and facilitation, which allowed valuable collaboration between HP and Office Depot executives to resolution.• Managed quarter end revenue attainment process and negotiated as necessary to meet HP and customer objectives every quarter (~$125M).

Responsible for managing day to day supply chain operations for top strategic partner (including Order Fulfillment), analysis, process improvements and support for HP’s largest Supplies (ink, toner & media) account of ~$400M/year. Main focal point for all supply chain operations, planning & logistics issues. Operating system: SAP.• Developed first HP Account Operations Team structure, which is now considered best in class within the industry. • Interacted extensively with account and cross-functional teams, to ensure effective demand management, replenishment, and logistics processes. • Provided leadership to HP service providers (Menlo & Foxconn) and internal partners to drive continuous process improvements.• Developed reseller specific delivery program (‘Standing Appointment’), which reduced cost & improved on-time delivery by +30%.• Managed all metric packages and forums; operations subject matter expert for executive level account reviews and related conversations.

Responsible for sales & marketing of new specialty beers in Northern California. Coordinated launches and programs with key AB distributors and major retailers.