Jeff Spence

Jeff Spence Email and Phone Number

Regional sales, marketing, and revenue generation leader for the hospitality industry specializing in lifestyle and curated hotels. @ Greenwood Hospitality
Jeff Spence's Location
Apopka, Florida, United States, United States
About Jeff Spence

A hospitality professional with over 30 years of extensive experience across sales strategy, marketing, revenue optimization, budgeting, forecasting, and hotel operations, I bring a versatile skill set and a track record of success. My background includes leadership roles for both single properties and multi-property portfolios, with a focus on establishing and maintaining long-term relationships with both internal and external stakeholders. Known for being a dynamic leader, I excel in building trust and engaging and motivating teams of all sizes and experience levels to achieve ambitious sales strategies and top-line revenue goals. Respected within the industry for consistently surpassing goals and company expectations, I am strategic-minded, self-driven, and deeply passionate about hospitality. My experience spans the full hotel lifecycle, including new hotel openings, brand and management transitions, and hotel closures, as well as leadership development and training for sales professionals.

Jeff Spence's Current Company Details
Greenwood Hospitality

Greenwood Hospitality

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Regional sales, marketing, and revenue generation leader for the hospitality industry specializing in lifestyle and curated hotels.
Jeff Spence Work Experience Details
  • Greenwood Hospitality
    Corporate Director Of Sales And Marketing
    Greenwood Hospitality May 2019 - Present
    Greenwood Village, Colorado, Us
    * Regional Sales and Revenue Leader for a region of 12 hotels from the Marriott Autograph Collection, Marriott Tribute Portfolio, Hilton, Hilton Curio, Embassy Suites, and Independent brands with a combined $120 million in annual revenues* Transitioned hotels into Greenwood Hospitality management as part of the senior leadership team* New hotel opening selling strategy experience* Assisted with new Standard Sales Operating Sales Procedures for Greenwood Hospitality
  • Schulte Hospitality Group
    Regional Director Of Sales
    Schulte Hospitality Group Jun 2018 - May 2019
    Louisville, Ky, Us
    * Regional leader and coach responsible for $105 million in top-line revenues within a region of 11 hotels representing the Embassy Suites, Le Meridien, Marriott, Hilton and IHG brands * Created a coaching directed, process oriented and strategic thinking culture with region’s sales leaders* Established a forecasting process for the company that was able to improve forecast accuracy from consistently double digits to within a 3% margin* Fashioned a week-end reporting document for consistency and efficiency in reporting sales metrics from the property to corporate office and ownership groups
  • John Q. Hammons Hotels And Resorts
    Regional Director Of Sales
    John Q. Hammons Hotels And Resorts May 2016 - Jun 2018
    Springfield, Mo, Us
    * Regional sales leader and coach for 11 hotels & $145M in revenues in Texas, Alabama, Arkansas and Oklahoma. Representing 2,932 rooms and 575,000 sq feet of meeting space within the Embassy Suites by Hilton, Courtyard by Marriott, Residence Inn, and Renaissance brands.* Instituted a revitalized sales training engagement that raised shop call scoring from 45% to 87%, elevating the region to top in the company * Created a reporting model for monthly calls and property visits to facilitate trackable and actionable follow through – model was subsequently adopted throughout the company* Developed a new forecasting process that increased accuracy and efficiency* Updated the Renovation Marketing Plan to be more effective in action planning and utilization* Restructured the Quarterly Sales Plan to improve upon strategic sales planning and success
  • John Q. Hammons Hotels And Resorts
    General Manager / Sheraton West Des Moines Hotel
    John Q. Hammons Hotels And Resorts Sep 2013 - May 2016
    Springfield, Mo, Us
    * Internally promoted to General Manager for a 285 room hotel with 23,000 square foot conference center* Increased total first year revenues to prior year by 3%, house profit by 138% and raised hotel’s companywide P&L ranking from 72nd to 6th* Restructured management staffing for hotel and trained new managers in a new business model* Increased brand compliance by a combined 20 points, achieving the first ever successful Starwood QA for hotel* Increased General Manager’s associate satisfaction survey scores by 15 points in first year
  • John Q. Hammons Hotels And Resorts
    Director Of Sales / Embassy Suites Des Moines Downtown
    John Q. Hammons Hotels And Resorts Jun 2008 - Sep 2013
    Springfield, Mo, Us
    * Restructured sales team strategies to reposition the hotel following a major renovation* Coordinated a sales and marketing plan to reposition hotel, a plan that boasted double digit ADR growth the following three years post renovation * Consistently led the downtown market by 15% in occupancy, $30 in ADR and ran above a 160% RevPar index * Surpassed both team and individual sales goals each of the past three of four years as well as exceeding benchmarks for positive RevPar index change and top-line revenue budgeted goals
  • Iowa Economic Development Authority
    Groups, Meetings, And Partnerships Manager / Iowa Tourism Office
    Iowa Economic Development Authority Aug 2007 - Jun 2008
    Des Moines, Iowa, Us
    * Represented the State of Iowa at a variety of national tradeshows in an effort to increase revenues and establish relationships with the group, international and meetings travel markets* Responsible for development and marketing of sponsorship programs to assist in fiscally underwriting a variety of tourism promotions and industry conference events* Coordinated and planned an annual educational conference and an annual tradeshow event
  • Hotel Pattee
    General Manager/Director Of Sales And Marketing
    Hotel Pattee Oct 2006 - Feb 2007
    * Promoted to assume the additional responsibilities of General Manager to coordinate and successfully execute the hotel’s closure and anticipated ownership transition* Responsible for maintaining all AAA Four Diamond quality standards and operational procedures * Leader, motivator and mentor for a team of 35 full-time and 65 part-time employees
  • Hotel Pattee
    Director Of Sales And Marketing
    Hotel Pattee Jun 2002 - Oct 2006
    * Responsible for all direct sales, strategic marketing and public relations efforts for a luxury AAA Four Diamond awarded facility located in rural Iowa- published and noted by many travel writers to be one of the finest hotels in the world* Increased overall occupancy 20%, group occupancy 30% and the average room rate $30 within first 3 years* Created and constructed all sales and catering office policies and procedures, including a new property and sales management software system* Responsible for creation of the sales and marketing plan and the annual gross revenues budget* Planned and coordinated a sales and advertising budget of over $300,000* Redesigned the website in order to shift incoming reservations from voice to electronic channels, significantly decreasing reservation expenses* Directed public relations efforts that resulted in over 20 features in national publications such as Sports Illustrated, Country Living, Small Market Meetings, American Bungalow, National Geographic Traveler, The Wall Street Journal, and The Los Angeles Times
  • Travelclick
    Director Of Sales
    Travelclick Apr 2000 - Jun 2002
    New York, Ny, Us
    * Directed consultation and solicitation efforts for a five state region from a home based office* First and second year sales to goal were 250% and 150%, respectively, earning recognition as a top 5 sales revenue producer worldwide* Consulted with and trained hospitality clients on maximizing revenues via global electronic distributions channels and revenue management strategies and systems* Developed and presented complex advertising, marketing and revenue management programs to individual hoteliers, corporate offices, advertising agencies, and other tourism based businesses
  • Meristar Hospitality Corporation
    Director Of Sales And Marketing / Doubletree Hotel Kansas City Downtown
    Meristar Hospitality Corporation Apr 1998 - Apr 2000
    Us
    * Responsible for converting a budget deficit of $250,000 to a $150,000 surplus within six months* Developed and coordinated a $95,000 annual marketing and advertising plan* Managed and directed efforts for 15 sales, catering and reservation employees in order to achieve a $7.5 million sales budget

Jeff Spence Skills

Hospitality Marketing Management Sales Hotels Hospitality Industry Customer Service Event Management Budgets Leadership Event Planning Revenue Analysis Hospitality Management Sales Management Account Management Contract Negotiation Executive Management Crm New Business Development Public Relations Strategy Onq Advertising Hotel Management Strategic Planning Delphi Profitsage Sales Leadership Training

Jeff Spence Education Details

  • Truman State University
    Truman State University
    Psychology

Frequently Asked Questions about Jeff Spence

What company does Jeff Spence work for?

Jeff Spence works for Greenwood Hospitality

What is Jeff Spence's role at the current company?

Jeff Spence's current role is Regional sales, marketing, and revenue generation leader for the hospitality industry specializing in lifestyle and curated hotels..

What is Jeff Spence's email address?

Jeff Spence's email address is ja****@****ail.com

What is Jeff Spence's direct phone number?

Jeff Spence's direct phone number is +151533*****

What schools did Jeff Spence attend?

Jeff Spence attended Truman State University.

What are some of Jeff Spence's interests?

Jeff Spence has interest in Christianity, Kids, Collecting Antiques, Cooking, Electronics, Traveling, Home Improvement, Reading, Gourmet Cooking, Music.

What skills is Jeff Spence known for?

Jeff Spence has skills like Hospitality, Marketing, Management, Sales, Hotels, Hospitality Industry, Customer Service, Event Management, Budgets, Leadership, Event Planning, Revenue Analysis.

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