Jeff Stahl Email & Phone Number

Winter Park, Colorado, United States

• Handled incoming/outbound phone calls and developed friendly rapport with new and existing guests while answering questions, making recommendations, and leading conversations to bookings• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle• Created custom tourism packages and suggested amenities, helping each guest find the perfect accommodations to fit all personal vacation needs• Closed reservation calls to increase bookings by promoting resort products, services, facilities, and season pass options• Monitored guest reviews and feedback to maintain satisfaction and provide superior customer service

Denver, Colorado, United States

• Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals while responding to requests and reconciling customer issues across departments• Expanded the Comcast product mix by creating strategic product bundles and price points to meet customer budget requirements and business applications, which minimized churn and increased client satisfaction• Contacted clients at key high propensity churn points in the contract life cycle to ensure customer satisfaction, resolve any issues, and re-strengthen the client relationship when necessary• Recognized for sales performance in the top 10% for the quarter

Colorado Springs, Colorado, United States

• Oversaw marketing, underwriting, and selling small commercial products through high profile agency partners• Enhanced territory operations by defining marketing and sales plans, analyzing key market competitors, researching emerging industry trends, and collecting customer satisfaction metrics• Maintained strong agent relationships and monitored team performance, ensuring all business integrity and quality standards were achieved• Collaborated with insurance agents to provide clients with detailed and accurate workers compensation policies

• Utilized strong communication skills to build and foster collaborative broker and banker relationships• Helped brokers and bankers by uploading submissions into loan origination software, running automated underwriting, and providing product support

Irvine, California, United States

• Enhanced corporate image and sales performance by serving as a key representative at industry-related events, conferences, and local mortgage broker associations• Grew broker base for territories from 0 to 55 active brokers by forming trusting relationships, qualifying leads, and executing sales strategies to drive new business• Created a process adopted by managers to regionalize territories, which personalized the customer service experience and improved customer satisfaction• Consistently met and exceeded monthly quotas and maintained 90% funded loan ratio for customers• Utilized extensive product knowledge while training staff on sales tactics, customer service expectations, and technical requirements to provide quality service and protect business reputation• Conducted 5-10 in-person visits per week, providing uncompromised levels of honest customer service that resulted in repeat business and referrals• Awarded 2011 ICON Circle of Excellence Award and attended Circle of Excellence Conference, based on annual sales production and success

Denver, Colorado, United States

• Established high-volume book-of-business with brokers throughout assigned territory and a broker business application-to-funded loan ratio of 90%• Recognized for being highly customer focused, providing high-quality personal service, and consistently meeting or exceeding quotas• Developed a strong selling relationship style to better understand account details• Received the Wells Fargo Ironman / Top Seller Award for quarterly sales production for the San Diego region

Irvine, California, United States

• Tripled customer base and was awarded as Account Executive of the Quarter several times

Irvine, California, United States

• Regularly exceeded monthly sales quotas by up to 50% while selling Gateway computers and value added services• Recognized by leadership for strong teamwork and dedication

Denver, Colorado, United States

• Served as a technical resource for a $25M worldwide financial software manufacturer with 80K client base, specializing in financial reporting and analysis for multiple software suites• Provided software technical support to new and existing customers and recognized consistently for excellent problem resolution and solutions• Trained new employees on software features to ensure high customer support and team cohesion

Petersburg, Alaska, United States

• Served as operations manager, rescue swimmer, and deck operations officer for search and rescue vessel Coast Guard Cutter Anacapa, D-17• Scheduled, trained, mentored, and managed search and rescue, information technology, and maintenance projects including equipment upgrades• Developed and implemented standard operating procedures, processes, and training curriculum for all critical shipboard systems, technical equipment, and operations• Ensured operational continuity, quality work force, and operational readiness of the United States Coast Guard