Jeff Staples Email & Phone Number

Irving, Texas

Richardson, Texas

• Project Manager and On-site Auditor for SSAE-16 (Financial Controls) audit at Client site• Leading Client C and SVP Level to a successful Audit Project completion by:o Providing daily guidance and updates on status, current and future deliverableso Managing Time and Budget for Projecto Working with the Client teams to create a repeatable SSAE-16 Audit Program

Irving, Texas

• Project Manager for Sales Reporting, Reinsurance Reporting and Internal Business Analytics Cubes.• Reported to Change Advisory Board• Leader of weekly Business (Accounting and Finance Business Managers) and IT Management review sessions• Developed new Project Management templates for use in Emergency Change Requests, Project System Life Cycle – Implementation, Close and Operational Readiness Documents • Chaired Business Requirements gathering sessions. Requirements were then used to create Small Project Process Documents, Work Order Requirement documents or Project Change Request forms. • Tasked and drove Accounting and Finance Business team to agree upon and create single definitions and calculations for various “terms and values” used in reporting, such as Contract Count, Tiered Report Data and Earnings calculations.

Irving And Plano, Texas

Senior Project Manager/Business Analyst, Development Manager – Verizon• Project Manager to move LiveLink and TICTAC Contracting systems onto Verizon Enterprise Contracting Tool.• Project Manager to decommission LiveLink and TICTAC from existing system and network platforms.• Provide Business Analyst services to the Verizon Wholesale business units including Design Documents, Requirement Documents, Metric reports, Test Case Creation and Tracking via HP Quality Center Senior Business Analyst/Project Manager – Bank of America - Data Center Transformation• Lead Business and Data Analyst of Data Center Transformation Team to move Network Devices from Merrill Lynch Data Highway to Bank of America's Baronet Network in both the United States and South America.• Work with BoA and Hewlett Packard team members to identify, extrapolate and present Network data that will be moved during selected Transformation events.• Exclusive use of Microsoft Excel and other Office tools to gather, compare and publish results for use by BoA Lines of Business and HP to determine what network devices are to move, where the devices are to move to and when will the devices be moved.• Provided Project Management during Transformation events.

Plano, Texas

Senior Project Manager – Capital One Mortgage Business Intelligence/Data Warehouse• Successfully ran and implemented Sales/Marketing BI Report Consolidation project.• Led the effort to fine tune nightly Load Job processing which resulted in key information to be processed and available for business usage prior to existing SLA which resulted in a $500,000 yearly savings in man time alone.• Developed new reports to monitor and track Incident Management, Report Tracking and Daily System Load Reports.• Created model/template Business Charter Documents so that the Mortgage Business Intelligence team created consistent, high quality project related documents.• Created and presented weekly, tri-weekly and monthly status reports to Mortgage IT and Line of Business Management leaders.• Leader of Small Project Enhancement (Agile methodology) Project Management for Mortgage Business Intelligence team.

Celina, Texas

• Oversaw the development of business processes and understanding of data in order to support productivity, revenue growth, issue resolution, and customer satisfaction as well as achieved business goals/objectives.• Evaluated business needs, identified and developed solutions, and implemented policies/procedures, and strategic initiatives to meet HCP goals/objectives.

Irving, Texas

• Responsible for the day-to-day operation of the Business Intelligence (Data Warehouse) operations which included DBA of SQL Server and DB2, Data Modeling (Relational and Dimensional for OLTP and OLAP services), Data Quality, ETL and Enterprise Reporting Services. Introduced Data Modeling discipline which reduced production data defects by 38%, increased quality of data by identifying and cleansing data outside of defined values, reduced redundant data in Data Warehouse by 65%, reduced nightly processing cycles by one hour each night• Leader or Advisor of several internal processes including Change Management, Quality Control, Project Management, Voice of the Employee and Customer Satisfaction.• Internal Lean Six Sigma Black Belt.• Accountable for budget/salary and performance review administration and individual performance/career development.• Responsible for reporting and presenting to C level.

Dallas, Texas

• Implemented SalesLogix 2000 CRM and Connect Care Support packages at Intrusion, Inc.• Developed, implemented and trained Intrusion staff on how to utilize and interact to the IT Service Level Agreement (SLA) and Systems Development Life Cycle (SDLC) documents and processes.• Led the study and presentation of an internal BMC Oracle 8i Database storage utility to the BMC developments staffs.• Uncovered and illustrated how a design flaw within their product would allow any user to obtain Administrator Level authority prior to the product being released to the public.

Richardson, Texas

• Managed and successfully implemented the Richardson Independent School District (RISD) Year 2000 program. Responsible for Year 2000 compliance Computer, Life Safety, HVAC, Educational, Transportation, Communication systems as well as Disaster Recovery, Documentation, Contingency Planning in the event of total or partial system/infrastructure failure beginning 1/1/2000. • RISD did not experience any outages or inability to teach their students after January 1, 2000. Program was delivered on time and 23% under budget. • Managed the creation, development and evaluation processes required to allow RISD to select a new Enterprise Resource Planning (ERP) system. Gathered existing and new system requirements, created a Request for Proposal (RFP) document and distributed to vendors. Evaluated responses, mapped requirements to proposed systems, created system comparison matrices for RISD evaluation, coordinated vendor system demonstrations and final vendor selection. Led contract negotiations for RISD with system implementer/vendor. Established work groups and team members to implement new system. Developed project time lines and milestones for project.• Through my leadership and negotiation skills, RISD was able to bring the proposed system price down from $4.8 million to $3.3 million for implementation services and Oracle 11i software and Oracle 8i database.

Computer Science

Computer Science

Education record