Jeff Sullivan Email & Phone Number

Rochester, Ny, Us

Rochester, New York, Us

I was promoted to oversee all product development and launch operations for this leading provider of innovative temperature-sensitive supply chain solutions for the world’s top biopharmaceutical companies. I planned and led full product life cycles, from ideation through design, prototyping, testing, launch, and post-launch support. I supervised 45 including QC, Engineering, Validation, Automation directors, and engineers at 2 locations, and managed the design and commercialization of cGDP-compliant temperature-controlled shipping solutions. Along with this, I administered the budget, served as a liaison to the board, and held responsibility for 6 product lines.Top Accomplishments:● Drove revenue growth by meeting sustainability requirements of clients, leading to new contracts.● Enabled a dramatic increase in units/year by launching 5 refurbishment and distribution centers in the US and in Germany.● Reduced risk by establishing a standard change management process and change control board.● Lowered costs by implementing company-wide strategic cost reduction initiatives.● Improved the speed of assessing material properties inline by developing new testing techniques.● Facilitated the launch of new customers by working with 3PL partners to implement custom solutions.● Led the development of temperature-controlled solutions that allowed the shipping of more than 500 million COVID-19 vaccines at -90°C to -60°C with no temperature deviations.● Increased productivity 400% by designing and validating a method for recertifying the thermal conductivity of insulation.● Contributed revenue by partnering with a 3rd party to commercialize an SaaS solution, including the development of a BLE data logger and a cloud-based customer portal.● Implemented ISO 19001:2015 QMS and guided the company to being one of the first organizations in North America to achieve certification.● Saved millions of dollars by reformulating critical facing materials.

Rochester, Ny, Us

I was selected to take on a business development role, involving the conception and execution of sales strategies and account plans, while continuing to hold the responsibilities of Product Manager. I provided support for all of the company’s products and partnered with the sales team to negotiate agreements with top-tier accounts. Following the acquisition of American Aerogel by AeroSafe, I was promoted to the role of Vice President.Top Accomplishments:● Facilitated a 400% increase in revenue by closing 6 major deals.● Drove growth by building a profitable pipeline. Identified and initiated contact with potential accounts.● Selected to deliver presentations on the qualification of cold chain shippers at 6 trade shows.● Decreased the sales cycle 6 months as part of a team that created a new sales process.

Rochester, Ny, Us

I guided critical product development efforts during the company’s entry into the temperature-controlled shipping solution sector. As part of my role, I created the product line vision and user requirements, managed the interface between customer needs and manufacturing capabilities, and assisted the executive team with strategic planning by presenting market and competitive research and developing a product road map. I supervised a staff of 8, managed vendor relations, and procured equipment.Top Accomplishments:● Produced a reusable temperature-controlled shipping solution and logistics process that is still recognized as an industry benchmark.● Cut temperature deviations from 30% to zero for proprietary thermal shipping solutions.Successfully launched four new product lines for use in the bio-pharma industry.● Facilitated temperature-sensitive solutions for the bio-pharma market through effective management of thermal package design and prototyping. ● Drove revenue growth by leading the opening of new markets in Canada and Europe.● Designed temperature-sensitive solutions for customers which resulted in significant decreases in shipping costs, were more environmentally friendly, and reduced product issues.

Rochester, Ny, Us

In this role, I coordinated manufacturing operations, managed a department of 19-26 employees across multiple shifts, and carried out process evaluations to identify areas for improvement.Top Accomplishments:● Improved productivity 146% by conducting time studies of all manufacturing processes.● Lowered labor hours 13% through effective scheduling while growing revenue 333%.● Enhanced productivity and eliminated overtime costs by migrating from 1 shift per day to 3 shifts.● Increased insulation manufacturing throughput 500% by leading a special capital improvement project.● Enabled greater productivity by conducting time studies to determine goals for different aspects of manufacturing processes.● Enhanced efficiency by utilizing statistical analysis to reduce the number of products requiring quality checks.

Rochester, Ny, Us

I led investigations relating to product issues, customer complaints, and safety incidents. During this time, I developed corrective action and preventive action procedures. I also designed and implemented safety, inspection, and sampling plans, established review processes, and conducted plant inspections.Top Accomplishments:• Created the company’s first QMS, Quality Manual, Business Continuity Plan, and Validation Master Plan.• Assisted with 3 quality system supplier audits and completed all necessary corrective actions.

Rochester, Ny, Us

In my first role with American Aerogel, I was the 7th employee of the company, with responsibility for creating and executing routine and non-routine material tests, formulating standard test methods, and writing work procedures. I also assisted with the management of safety and environmental regulatory documentation. Top Accomplishments:• Reduced hazardous waste removal >40% by designing a hazardous waste program and GC FID procedures.

Master Of Business Administration (Mba), Business Administration

Bachelor Of Science - Bs, Chemistry