Sr. Operations Support Technician
Current- Participated on the Windows 7 upgrade project
- Lead multiple TDS Telecom Site moves Participated in the relocation of over 100 users at the Knoxville Business Office to multiple locations received Expiring Excellence Nomination
- Build, upgraded and install all devices (Workstations, Laptops, Surface Pro's as well as VMware)
- Lead the Managed IP Phone project
- Test all new standard devices
- Lead Conference Room upgrade project