Jeff Thacker Email & Phone Number

Lansing, Michigan, Us

Lansing, Mi, Us

10/7/13-6/30/15: Claims ExaminerIN Lost Time Workers Compensation Claims ExaminerBack up for MN and WI Lost time ClaimsDedicated handler for 8 Large AccountsDedicated handler for Large AgenciesDesignated as Jurisdictional Expert for IN InquiriesCompleted Certified Authority on Workers Compensation (CAWC) designation 1/29/15Promoted to Senior Claims Representative 7/1/15Perform Monthly Manager AuditsMember of 2022 Corporate Claims Audit Team

Account-dedicated adjuster for large fleet/large deductible trucking companies. 50 state coverage and jurisdictional exposure. Duties included coverage verification, jurisdictional investigation, claims investigation, reserve analysis, medical management, subrogation investigation and management, litigation management and settlement analysis and negotiations. Conduct semi-annual on-site claims reviews as well as regular exposure and reserving conferences. Utilized by Sales force for marketing visits to prospective accounts and renewal meetings with current accounts.Lead and coordinate Committee reviews for coverage issues, litigation issues, exposures, and file reserving.

Manage unit of 3 lost time adjusters and one medical only adjuster who handle account- based, large-deductible clients, self-insured clients and independent contractor clients with approximately 560 files handled by Unit.Independent Contractor jurisdictions include CT, NH, NY PA, RI, and VA. Account-based jurisdictions include GA, IL, IN, KY, MD, MI, MO, NC, NJ, PADuties include monthly manager file reviews, 15 day audits, and 30 day audits, Performance Based Management analysis and ranking, training, salary reviews, on-site claims reviews, marketing visits for prospective accounts and preparation of claims service quotes for prospective accounts.Rated as an “A” employee every quarter since inception of PBM system.Licensure/Designation: Previously held Adjuster Licenses in CT, DE, KY, NH, NM, RI, SC and TX. Successfully completed CPCU 1 & 2

Account-dedicated adjuster for large fleet/large deductible trucking companies. 50 state coverage and jurisdictional exposure. Duties included coverage verification, jurisdictional investigation, claims investigation, reserve analysis, medical management, subrogation investigation and management, litigation management and settlement analysis and negotiations.Conducted semi-annual on-site claims reviews as well as regular exposure and reserving conferences. Utilized by Sales force for marketing visits to prospective accounts and renewal meetings with current accounts.

Specialized in the handling of account-based Insureds with IN and KY exposures. Duties included coverage verification, claims investigation, medical management, subrogation investigation, litigation management, file reserving, settlement evaluations and settlement negotiations.Account dedicated adjuster for several key accounts, which required preparation and attendance at on-site claims reviews, renewal meetings, and day-to-day internal management of account.

All-lines claims handler, including worker’s compensation, auto, property, fidelity and general liability. Duties included coverage verification, claims investigation, claim reserving, litigation management, settlement evaluations and settlement negotiations. Served as large account coordinator for key accounts, while conducting on-site claims reviews and teaming with Sales force for prospective accounts.