• Deliver professional consultative services including: Outsourced CIO, cloud mobility and security (particularly within the Microsoft 365 stack), strategy, compliance, risk management, and best practices. Develop and maintain Information Security Programs including components such as Information Security Policies, Business Continuity Plans, Disaster Recovery Plans, Incident Response Plans, and Acceptable Use Agreements.• Instrumental in building and socializing the company’s Microsoft cloud practice and services.• Deliver informational presentations and talks on cloud security to prospective and existing customers.

• Designed and implemented technical solutions, solved technical problems, and served as principal IT contact for clients utilizing a wide variety of technologies. Assumed multiple leadership roles including the creation and communication of engineering standards.• Served as subject matter expert and advocate for the adoption of cloud technologies and services.• Performed many installations and upgrades involving a variety of server vendors, operating systems, virtualization technologies, storage area networks, applications, and user endpoints.

• Supported and maintained IT infrastructure at customer locations. • Assisted in the repair and deployment of network infrastructure components.

• Held progressively increasing responsibilities beginning with IT support for a State of Maine agency, culminating as the Project Lead hiring and supervising eight Deskside Support consultants for a large utility company. • Oversaw the ongoing deployment of up to 50 PC's per month.• Ensured alignment with budget estimates.

• Managed regional and technical support for New England network infrastructure; servers; workstations; and mobile devices spanning two branch offices and remote personnel.• Provided customer client-server support and depot service. • Served as Microsoft Primary Partner Contact for US region.