Information Technology Help Desk Manager
Current
Nov 2024 - Present
AeroLeads people directory · profile
Robert Jefferson Tuazon Email & Phone Number
IT Operations and Service Delivery Leader | IT Security and Compliance Champion | IT Consultant
at
Support IT Ltd
1 work email found
@clearsourcebpo.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
IT Operations and Service Delivery Leader | IT Security and Compliance Champion | IT Consultant
Location
Auckland, Auckland, New Zealand
Company size
Who is Robert Jefferson Tuazon? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Robert Jefferson Tuazon is listed as IT Operations and Service Delivery Leader | IT Security and Compliance Champion | IT Consultant at Support IT Ltd, a company with 3 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a work email signal at clearsourcebpo.com and a matched LinkedIn profile for Robert Jefferson Tuazon.
Robert Jefferson Tuazon previously worked as Information Technology Help Desk Manager at Support It Ltd and IT Consultant at Clearsource Bpo. Robert Jefferson Tuazon holds Bachelor'S Degree, Information Technology from Sti College.
Company email context
Email format at Support IT Ltd
This section adds company-level context without repeating Robert Jefferson Tuazon's masked contact details.
{first_initial}{last}@clearsourcebpo.com
76% confidence
AeroLeads found 1 current-domain work email signal for Robert Jefferson Tuazon. Compare company email patterns before reaching out.
Profile bio
About Robert Jefferson Tuazon
With over seven years immersed in the IT BPO industry, I bring a robust skill set finely tuned to sustain uninterrupted business operations and exceptional customer experience. My expertise extends to intricate IT projects, ensuring compliance with PCI DSS 4.0, SOC2 type 2 and other regulatory compliance while adeptly managing IT service delivery.I thrive on delivering top-notch technical support to both internal departments and global clientele, fostering operational excellence at every turn.
Current workplace
Robert Jefferson Tuazon's current company
Company context helps verify the profile and gives searchers a useful next step.
Support It Ltd
7 roles
Robert Jefferson Tuazon work experience
A career timeline built from the work history available for this profile.
It Consultant
- Completing and supporting IT roadmap
- Establishing IT shared services group
- IT Staffing
- IT team leads mentorship
- Information Security Management
Mar 2024 - Dec 2024
Information Technology Operations Manager
- Established a robust IT infrastructure that will support growth and emerging needs of the company.
- Effectively manage IT operations & technical project implementations in the Philippines, India, Costa Rica, and US site.
- Regularly review the IT processes and security policies to ensure they are up-to-date and conform with the regulatory requirements (SOC2, PCI and HIPAA).
- Next Point of escalation for any major IT related incidents.
- Coach and develop IT staff to fulfil their… Show more
- Coach and develop IT staff to fulfil their roles and responsibilities effectively.
Mar 2023 - Feb 2024
Information Technology Operations Supervisor
- Assist in review and documentation of Information Security Management System (ISMS) policies and procedures
- Ensure KPIs and SLAs are met by the Service Desk and Infra team
- Supervise IT department (Service Desk, Infrastructure, Projects, Security and Compliance activities and IT asset inventory management)
Jun 2021 - Mar 2023
Senior Information Technology Administrator
- Deployment, installation, and administration of windows server compute environment
- Patch management with Intune windows update rings/Autopatch
- Deployment and management of SIEM Server using Wazuh
- Microsoft Office365 suite and Entra-ID (Azure AD) Administration
- Microsoft Autopilot and MDM (Intune) Administration
- Deployment and implementation of IT Asset Management (Snipe-It)
Jul 2020 - Jun 2021
Junior Ict Administrator
- Deployment and administration of Windows Server compute environment
- Web/Application Filtering, traffic shaping and High Availability (Active-Active) load balancing configuration in FortiGate firewall
- SIP provisioning and PBX Server administration
- IT asset inventory system administration
- Security policy configurations for GDPR and PCI DSS compliance
- Endpoint security administration
Dec 2017 - Jul 2020
Remote Desktop Support Specialist
- Remote IT support to US and Canada clientele
- KPI and SLA adherence
Aug 2016 - Feb 2017
Team & coworkers
Colleagues at Support IT Ltd
Other employees you can reach at support-it.co.nz. View company contacts for 3 employees →
JR
James Robson
Colleague at Support It LtdAuckland, Auckland, New Zealand, New Zealand
View →
MR
Meghan Robson
Colleague at Support It LtdAuckland, Auckland, New Zealand, New Zealand
View →
NP
Nirav Patel
Colleague at Support It LtdNew Zealand, New Zealand
View →
L-
Leo - Angelo Alcantara
Colleague at Support It LtdAuckland, Auckland, New Zealand, New Zealand
View →
ZM
Zarah Marie Borromeo
Colleague at Support It LtdAuckland, Auckland, New Zealand, New Zealand
View →
VT
Vera Trinh
Colleague at Support It LtdAuckland, Auckland, New Zealand, New Zealand
View →
James Robson
Colleague at Support It LtdAuckland, Auckland, New Zealand, New Zealand
View →
MR
Meghan Robson
Colleague at Support It LtdAuckland, Auckland, New Zealand, New Zealand
View →
NP
Nirav Patel
Colleague at Support It LtdNew Zealand, New Zealand
View →
L-
Leo - Angelo Alcantara
Colleague at Support It LtdAuckland, Auckland, New Zealand, New Zealand
View →
ZM
Zarah Marie Borromeo
Colleague at Support It LtdAuckland, Auckland, New Zealand, New Zealand
View →
VT
Vera Trinh
Colleague at Support It LtdAuckland, Auckland, New Zealand, New Zealand
View →
3 education records
Robert Jefferson Tuazon education
Bachelor'S Degree, Information Technology
Itil V4 Service Management
Rivan School Of Technology
Microsoft Windows Server 2016
Rivan School Of Technology
FAQ
Frequently asked questions about Robert Jefferson Tuazon
Quick answers generated from the profile data available on this page.
What company does Robert Jefferson Tuazon work for?
Robert Jefferson Tuazon works for Support IT Ltd.
What is Robert Jefferson Tuazon's role at Support IT Ltd?
Robert Jefferson Tuazon is listed as IT Operations and Service Delivery Leader | IT Security and Compliance Champion | IT Consultant at Support IT Ltd.
What is Robert Jefferson Tuazon's email address?
AeroLeads has found 1 work email signal at @clearsourcebpo.com for Robert Jefferson Tuazon at Support IT Ltd.
Where is Robert Jefferson Tuazon based?
Robert Jefferson Tuazon is based in Auckland, Auckland, New Zealand while working with Support IT Ltd.
What companies has Robert Jefferson Tuazon worked for?
Robert Jefferson Tuazon has worked for Support It Ltd, Clearsource Bpo, Eastvantage, and Accenture.
Who are Robert Jefferson Tuazon's colleagues at Support IT Ltd?
Robert Jefferson Tuazon's colleagues at Support IT Ltd include James Robson, Meghan Robson, Nirav Patel, Leo - Angelo Alcantara, and Zarah Marie Borromeo.
How can I contact Robert Jefferson Tuazon?
You can use AeroLeads to view verified contact signals for Robert Jefferson Tuazon at Support IT Ltd, including work email, phone, and LinkedIn data when available.
What schools did Robert Jefferson Tuazon attend?
Robert Jefferson Tuazon holds Bachelor'S Degree, Information Technology from Sti College.
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