Grow revenue by exploring, negotiating and implementing new opportunities with both internal and external partners. Maintain continuous process improvement and metrics tracking to respond to market pressures. Maintain a diverse network of industry related and non-industry related contacts to continually incorporate diverse experiences.

Develop, implement and maintain systems and processes responsible for tracking the Consumer Marketing budget. Work closely with executives and their teams to meet and exceed objectives ensuring teams have the resources they need to execute on their marketing plans.Reporting systems ranged from SAP/WRBA to SQL, Excel and Tableau driven process.

Founded and managed Kerkian Consulting, LLC. a business consulting company based in the DFW metro-plex. KC stood-up and managed start-up companies, non-profit organizations, and existing business in the San Francisco Bay area, Dallas-Fort Worth, Washington DC and Great DC areas as well as locally owned businesses across the United States. We provided web services and app development resources, hyper-local marketing campaigns and large scale international communications to international disaster relief organizations like Humanity Road as well as locally owned Markets, handmade soap and candle companies, and construction companies supporting the Port of Houston, Houston Texas Zoo, and builders like Betchtel and Liondale where the recipient of the Da Vinci Award, and the President's Gold Volunteer Service Award.

Kerkian Consulting, LLC is a limited liability company specializing in Business Process and Strategy. Service's include domain name registration, web hosting, program/project management from ideation to full market implementation, providing our clients with metrics based results. We build teams of highly reliable experts across multiple fields of expertise, bringing together multi-national corporations with local and regional businesses.

Managed:All aspects of marketing campaigns from ideation through to market roll. Roles included: Program/Project Management, Market Strategy and positioning, Branding, Product development, Product life cycle management, Contract negotiations and enforcement, Financial analysis and business case development, Designing the customer experience and customer focused business processes. Implemented sales training and scripting, including legal and regulatory guidelines, Worked personally with union representatives and employees both one on one and in a class room setting training on customer experience, listening, building trust, following a script, and controlling the flow of the conversation.

Examples of major initiatives:Launched FiOS (Fiber Optical Systems - the key product in Verizon's portfolio for high speed internet, voice and video) including customer experience, business process, escalation, media relations, billing design, literature, rep scripting, command center launch and on location training and implementation. Responsible for Project plans, scripting, bill design for entire base, legal and regulatory approvals for all 50 states, executive reporting, financial and call volume metrics, rep motivation in the field, establishing command centers in the field and market roll out.· Managed a team writing the requirements for the order tracking system through to provisioning.· Worked closely with high value Home Owner Associations on contracts, market launches and customer experience.· Launched Telephony and cross-affiliate bundles, managing system requirements, strategy, customer communications, marketing, internal training, vendor partnerships, testing and market launch, delivering the largest code change in Verizon's history.· Audited and shutdown GTE Paging and Wireless companies. Delivered 54 million in contract savings while increasing sales and delivering targeted profit margins in a shrinking market.

Campaign Project Manager working extensively with the VIA Tool and it's predecessor applications under Retail Market Product Deployment; utilized Project Management, and campaign management tools to launch projects and campaigns. Worked extensively within the GoToMarket frame work in the areas of project and process management. Launched the first Cross Affiliate Bundles and was an original member of the Bundling Delivery Team for Cross-affilate offers working across the service delivery chain.