• Create repair orders for refurbished and sent to vendor for the purpose of resale. • Report and follow-up on quotes from vendor.• Establish a client base of vendors that maximizes profitability.• 20 years customer service experience.• Review open orders and pick product according to location.• Experience in shipping USOS, UPS, DHL, and FedEx in the US and internationally.• Prepare bills of lading. Problem solve shipping and receiving issues.• Complete cycle counts to verify exact inventory to prevent inaccuracies.• Investigate lost and damaged shipments.• Initiate proof of delivery documents.• Follow established departmental policies, procedures, objectives, and safety standards.• Receive inbound product.• Proficient in Pentagon2000 Aviation Software, a fully integrated ERP system for Aerospace, Defense, Electronics, and Power Systems.• Forklift certified (OSHA).• Hazmat certified.

Inventory control – Regulating and maximizing company inventory to ensure each client ‘s merchandise is correct and accounted for at all times.Prepare shipments via FedEx, UPS, and USPS (within the US and internationally).Receive in packages/pallets from shipping carriers.Forklift certified (OSHA).Proficient in Computer skills: Microsoft, Excel, Outlook, ERP System, Fourgen Information Systems. Team leader experience.Special projects – Build custom orders to meet the client’s needs. Responsible for tracking inventory necessary to assemble “kits” to ensure products are “in house” and not back ordered.Post shipments as complete and analyze for discrepancies in inventory, freight charges, etc.Monitor inventory through cycle counts to confirm merchandise availability.