Technical Account Engineer
CurrentProvide priority support to TAM team for managed priority accounts for cyber-security related issues.
Jul 2021 - Present
AeroLeads people directory · profile
Jeff Vogler Email & Phone Number
Technical Account Engineer
at
Rapid7
1 work email found
@rapid7.com
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Account Engineer
Location
El Segundo, California, United States
Company size
Who is Jeff Vogler? Overview
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Quick answer
Jeff Vogler is listed as Technical Account Engineer at Rapid7, a with 1918 employees, based in El Segundo, California, United States. AeroLeads shows a work email signal at rapid7.com and a matched LinkedIn profile for Jeff Vogler.
Jeff Vogler previously worked as Senior Techniocal Support Engineer at Zultys, Inc. and Staff Support Engineer for IPedge, Voice Mail, CTI Products, VoIP at Mitel (Purchased Tsd Division Of Toshiba America Information Systems).
Company email context
Email format at Rapid7
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{first}_{last}@rapid7.com
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AeroLeads found 1 current-domain work email signal for Jeff Vogler. Compare company email patterns before reaching out.
Profile bio
About Jeff Vogler
Employ natural analytical skills, insatiable curiosity, and love for problem solving with extensive telecommunications / IT experience and commitment to innovation and results. Maintain elite support status with channel partners and their customers, calming volatile situations and saving customer relationships. Resolve highest-escalated and most complex problems. Streamline business processes through inventive approaches, automation, and systems integration.
Listed skills include Voip, Sip Trunking, Telecommunications, Web Development, and 46 others.
Current workplace
Jeff Vogler's current company
Company context helps verify the profile and gives searchers a useful next step.
Rapid7
5 roles · 32 years
Jeff Vogler work experience
A career timeline built from the work history available for this profile.
Senior Techniocal Support Engineer
CurrentProvide exceptional technical support to Channel Partners for hosted and premise-based SIP telephone systems. Troubleshoot firewall issues affecting SIP signaling, and audio. Work with developers to identify and resolve software issues.
Nov 2019 - Present
Staff Support Engineer For Ipedge, Voice Mail, Cti Products, Voip
Mitel (Purchased Tsd Division Of Toshiba America Information Systems)
Senior Technical Support Specialist (Mitel) 2017 – PresentStaff Engineer (Toshiba) 2012 – 2017Act as top-tier escalation point for Technical Support issues. Assist, mentor, and train other Technical Support engineers to improve problem resolution speed and reduce number of call-backs. Duplicate and document issues with Software Engineering to help find and fix bugs with less investigation time. Function as Database Administrator and Webmaster for all Technical Services databases, applications, and websites, including customization.• Resolved vulnerabilities reported during biannual security reviews, preventing system breaches that could damage business processes and / or company reputation. • Created webinars and knowledge base articles, allowing customers to resolve issues without need to call technical support.• Designed and implemented IVR system and help desk screen pop solution used for technical support, minimizing call registration time.• Conceived and built system to automatically send nightly call reports to authorized dealers, reducing frivolous calls from technicians.• Performed Quality Assurance testing on new software releases and hot-fixes, decreasing customer wait time for issue resolution.• Created web-based reporting suite, providing management with instant access to all Technical Services statistics and enabling accurate monitoring of call center performance and allocation of resources in real-time.
Jul 2012 - Nov 2019
Staff Engineer
Toshiba Telecommunications Systems Division
Act as top-tier escalation point for Technical Support issues on CIX, Voice Mail, and CTI issues. Assist, mentor, and train other Technical Support engineers to improve problem resolution speed and reduce number of call-backs. Duplicate and document issues with Software Engineering to help find and fix bugs with less investigation time. Function as Database Administrator and Webmaster for all Technical Services databases, applications, and websites, including customization.
1995 - Jul 2012
Technical Support Supervisor
Toshiba Telecommunications Systems Division
Managed Technical Support engineers, including attendance, training, and performance appraisals, in addition to servicing technical issues from call queue and other engineers.
Jul 1993 - 1995
Team & coworkers
Colleagues at Rapid7
Other employees you can reach at rapid7.com. View company contacts for 1918 employees →
ST
Sam Theodora
Colleague at Rapid7Anchorage, Alaska, United States
View →
DD
Divyesh Dube
Colleague at Rapid7New York, United States
View →
ES
Emma Slawter
Colleague at Rapid7Austin, Texas, United States
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SS
Somu Somanna
Colleague at Rapid7Bengaluru, Karnataka, India
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AM
Achintya Manna
Colleague at Rapid7Hooghly, West Bengal, India
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DD
Deliaan Dmario
Colleague at Rapid7Washington, District Of Columbia, United States
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DP
Daniel Patterson
Colleague at Rapid7Belfast, Northern Ireland, United Kingdom
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JK
Jiří Keresteš
Colleague at Rapid7Czechia, Czech Republic
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NH
Nick Hatcher
Colleague at Rapid7Arlington, Virginia, United States
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CN
Chrissey Nemeroff
Colleague at Rapid7Washington Dc-Baltimore Area, United States
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Sam Theodora
Colleague at Rapid7Anchorage, Alaska, United States
View →
DD
Divyesh Dube
Colleague at Rapid7New York, United States
View →
ES
Emma Slawter
Colleague at Rapid7Austin, Texas, United States
View →
SS
Somu Somanna
Colleague at Rapid7Bengaluru, Karnataka, India
View →
AM
Achintya Manna
Colleague at Rapid7Hooghly, West Bengal, India
View →
DD
Deliaan Dmario
Colleague at Rapid7Washington, District Of Columbia, United States
View →
DP
Daniel Patterson
Colleague at Rapid7Belfast, Northern Ireland, United Kingdom
View →
JK
Jiří Keresteš
Colleague at Rapid7Czechia, Czech Republic
View →
NH
Nick Hatcher
Colleague at Rapid7Arlington, Virginia, United States
View →
CN
Chrissey Nemeroff
Colleague at Rapid7Washington Dc-Baltimore Area, United States
View →
FAQ
Frequently asked questions about Jeff Vogler
Quick answers generated from the profile data available on this page.
What company does Jeff Vogler work for?
Jeff Vogler works for Rapid7.
What is Jeff Vogler's role at Rapid7?
Jeff Vogler is listed as Technical Account Engineer at Rapid7.
What is Jeff Vogler's email address?
AeroLeads has found 1 work email signal at @rapid7.com for Jeff Vogler at Rapid7.
Where is Jeff Vogler based?
Jeff Vogler is based in El Segundo, California, United States while working with Rapid7.
What companies has Jeff Vogler worked for?
Jeff Vogler has worked for Rapid7, Zultys, Inc., Mitel (Purchased Tsd Division Of Toshiba America Information Systems), and Toshiba Telecommunications Systems Division.
Who are Jeff Vogler's colleagues at Rapid7?
Jeff Vogler's colleagues at Rapid7 include Sam Theodora, Divyesh Dube, Emma Slawter, Somu Somanna, and Achintya Manna.
How can I contact Jeff Vogler?
You can use AeroLeads to view verified contact signals for Jeff Vogler at Rapid7, including work email, phone, and LinkedIn data when available.
What skills is Jeff Vogler known for?
Jeff Vogler is listed with skills including Voip, Sip Trunking, Telecommunications, Web Development, Web Applications, Ivr, Voice Processing, and Unified Communications.
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