Principal Product Manager, Digital Product Self-Service
Current
Nov 2024 - Present
AeroLeads people directory · profile
Jeff Wade Email & Phone Number
Product Owner | Gen AI | Contact Center Tech | Conversational AI chat | Technology Leader | Customer Experience Design
at
Northwestern Mutual
1 work email found
@prudential.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Owner | Gen AI | Contact Center Tech | Conversational AI chat | Technology Leader | Customer Experience Design
Location
New York, New York, United States
Who is Jeff Wade? Overview
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Quick answer
Jeff Wade is listed as Product Owner | Gen AI | Contact Center Tech | Conversational AI chat | Technology Leader | Customer Experience Design at Northwestern Mutual, based in New York, New York, United States. AeroLeads shows a work email signal at prudential.com and a matched LinkedIn profile for Jeff Wade.
Jeff Wade previously worked as Principal Product Manager, Digital Product Self-Service at Northwestern Mutual and Director, Journey Analyst and Product Owner at Prudential Financial. Jeff Wade holds Master Of Business Administration - Mba from Questrom School Of Business, Boston University.
Company email context
Email format at Northwestern Mutual
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{first}.{last}@prudential.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jeff Wade. Compare company email patterns before reaching out.
Profile bio
About Jeff Wade
An accomplished technology professional with 16 years of experience across a variety of corporate functions. Expertise in conversational AI chat bots in the contact center (7+ years) with an expertise in Gen AI, NLP, VUI design, advanced data analytics, strategy and planning, financial payment systems, and omni-channel customer experience. MBA from Questrom Boston University with a focus in Strategy.
Listed skills include Web Analytics, Property And Casualty Insurance, Sas, Agile Project Management, and 11 others.
Current workplace
Jeff Wade's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles
Jeff Wade work experience
A career timeline built from the work history available for this profile.
Director, Journey Analyst And Product Owner
Responsible for Contact Center Technology and Conversational AI Chatbots strategy and go to market execution. Also, integration of Gen AI solutions with Knowledge Management and Customer Service Platforms.
Aug 2022 - Oct 2024
Product Owner Iii
Product Owner for our US market Knowledge Management Platform servicing 20,000+ users.
Apr 2022 - Aug 2022
Product Owner Ii
Implementing technology solutions to deliver a superior customer experience with a focus on Conversational AI Chat bots and Contact Center Technologies.
Dec 2017 - Jun 2022
Manager - Special Projects
Customer Advocacy Operations - Telephony Customer Experience - Self-Service
Apr 2017 - Dec 2017
Project Leader - Special Projects
Customer Advocacy Operations - Telephony Customer Experience - Project Management
Feb 2016 - Apr 2017
Sr. Business Analyst
Distribution - Operations Insights - Training Analytics
May 2013 - Feb 2016
Sr. Web Analyst Of Ecommerce
Distribution - eCommerce Insights - eSales Analytics
Nov 2011 - May 2013
Mar 2011 - Nov 2011
Portfolio Analyst / Product Analyst
Product Management - State Management Pricing and Profitability analysis
Jun 2007 - Mar 2011
2 education records
Jeff Wade education
Master Of Business Administration - Mba
Questrom School Of Business, Boston University
Bachelor Of Business Administration (B.B.A.), Finance
Bryant University
FAQ
Frequently asked questions about Jeff Wade
Quick answers generated from the profile data available on this page.
What company does Jeff Wade work for?
Jeff Wade works for Northwestern Mutual.
What is Jeff Wade's role at Northwestern Mutual?
Jeff Wade is listed as Product Owner | Gen AI | Contact Center Tech | Conversational AI chat | Technology Leader | Customer Experience Design at Northwestern Mutual.
What is Jeff Wade's email address?
AeroLeads has found 1 work email signal at @prudential.com for Jeff Wade at Northwestern Mutual.
Where is Jeff Wade based?
Jeff Wade is based in New York, New York, United States while working with Northwestern Mutual.
What companies has Jeff Wade worked for?
Jeff Wade has worked for Northwestern Mutual, Prudential Financial, and Liberty Mutual Insurance.
How can I contact Jeff Wade?
You can use AeroLeads to view verified contact signals for Jeff Wade at Northwestern Mutual, including work email, phone, and LinkedIn data when available.
What schools did Jeff Wade attend?
Jeff Wade holds Master Of Business Administration - Mba from Questrom School Of Business, Boston University.
What skills is Jeff Wade known for?
Jeff Wade is listed with skills including Web Analytics, Property And Casualty Insurance, Sas, Agile Project Management, Analysis, Underwriting, Omniture, and Database Marketing.
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