Jeff Wallach Email & Phone Number

Mansfield, Ma, Us

Mansfield, Ma, Us

Brockton, Massachusetts, United States

Receives telephone calls from customers to answer inquiries on various issues, including orders, bills, and shipments. Issuing merchandise returns, credits, and traces customer order shipments. Handles sensitive customer issues.Communicate with customers regarding orders and requests via telephone, fax, internet and e-mailAnswer incoming calls in a timely, efficient and professional mannerProviding recommendations and selling additional products in appropriate situations and within specified guidelinesSet-up new accounts and maintain existing account informationWork closely with inside and outside sales force

Stoughton, Massachusetts

Review and process orders via phone, fax & EDI to ensure that shipments are expedited in an accurate and timely manner. On a daily basis, provide customers with timely communications about products and the status of their orders. Interact with the various Warehouse Managers to assist in and ensure timely and accurate shipping process. Interact with internal departments including materials, marketing, sales and finance. Provide timely and accurate follow-up to telephone inquiries. Notify District Sales Managers, both verbally and in writing, of order statuses. Track shipments and provide customers with proof of delivery. Answer and Resolve New Account Application Inquiries. Collect current customers license information. Answer 45+ calls per day. Backup on Oncology and Patient Home Direct when needed.

Canton, Massachusetts

Responsibilities include analyzing complicated transfer requests making sure that all appropriate legal documentation have been included and if needed, sending out correspondence letters to shareholders asking for the required documentation. Answering shareholder's correspondence and providing clear and concise information. Assisting with phone coverage as needed while maintaining certain quality and productivity goals.

Canton, Massachusetts, United States

Responsibilities include generating leads for Dell Computers Large Corporate Clients.

West Bridgewater, Massachusetts, United States

Responsibilities include day-to-day coordination of activity for my specific account including client interactions. Work with my manager to achieve 48-52% profit margin ratio. Also assist with billing, inventory management, and cross selling of new services.

Brockton, Massachusetts

Took calls from Internal Wholesalers and sent out marketing material for Marketing Events. Also took calls from Individual Investors and sent out marketing materials to them while generating a lead for the brokers.