Responsible for overall operational and financial performance of HVAC, Plumbing, and Electrical ‘Greenfield’ expansion in Tennessee and North Georgia.

Serving as an integral member of the leadership team, I constructed growth plans and establishing goals and corporate priorities. In this role, I tracked and analyzed key metrics to identify areas of critical opportunity and potential cost savings. I also partnered with the operations team to eliminate or reduce losses through root cause analysis. Managed risk to drive corporate objectives in the areas of environment, health and safety, asset capability, and quality. Highlights of my experience in this role include… ▪ Gained a competitive edge within the marketplace, monitoring conditions to identify opportunities to promote multiple services; maximized account profitability.▪ Mentored a team of seven direct managers across call center, warehouse, accounting, sales, and service lines; provided constructive coaching and feedback to drive performance results.▪ Revitalized the sales team through rigorous recruiting and training initiatives, rapidly rebuilt an integrated team that generated a $900K positive variance to sales plan; 24% YOY growth.▪ Introduced cost reductions by re-engineering processes; developed robust control through system implementation, standard operating procedures, and controls.▪ Exceeded 2018 budget thru August with an 80% YTD increase in profit of previous year.▪ Awarded Branch of The Year for the Division in Safety and Service (2017).

Promoting the integration of people, processes, and systems, I optimized company operations as well as managed and reduced costs. In this role, I simultaneously performed in multiple capacities under intense pressure to drive sales and service results for profit center with a combined annual revenue in excess of $8M. I worked diligently to restructure internal processes and streamline operations. I also coordinated communications across multiple departments to execute business strategies focusing on strengthening customer relationships and improving the quality and safety of operations. Highlights of my experience in this role include… ▪ Surpassed budget in revenue (105%), profit (104%), and sales (140%), in addition to increasing revenue over prior year by $600k while reducing labor as a percent to net.▪ Delivered the lowest employee turnover rate across 11 branches, placing 3rd in the division.▪ Launched multi-departmental training curriculum programs, accurately identifying and addressing opportunities to optimize performance and maximize returns.▪ Constructed cutting-edge business growth strategies, implementing strategic processes across all revenue streams to deliver a sustainable competitive advantage.▪ Received 2015 Branch of the Year for the Mountain Region.