Jeff Will Email & Phone Number

Greater Seattle Area

Responsible for on-time high quality delivery and construction management of New Stores and existing store renovations.

Dallas/Fort Worth Area

Ensures that all assigned communities in the Central U.S. are safe, attractive, well maintained and are operating within the capital and facilties budget.

Manage annual capital improvement plan of up to 300 locations and $7,000,000. Manage repair and maintenance through external relationships with architectural firms, vendors and contractors. Supervise Facility Maintenance staff of 3 direct reports.

Executed and directed annual capital projects plan of $33,000,000 and Facilities Maintenance budget of $14,000,000. Directed the construction team to ensure all planned projects are completed and under budget. Defined and implemented prototype design throughout all store types. Supervised 9 direct reports.

Oversaw a team of 6 construction managers and coordinators in the divisional execution of store construction. Ensured up to 65 store openings were completed on time and within the capital budget of $22,000,000 while preserving the design intent. Led and advised the field construction program by improving efficiency and cost effectiveness to benefit the organization.

Complete project management in all phases of new construction. Responsible for 20-25 new store openings per fiscal year in Texas and Oklahoma. Certified in the company's "Coach/Mentor" program and actively train all new construction managers. Present the Starbucks Construction Process to new partners at the corporate office Orientation Training every other month. Provide support and advice in the development of the company's future on-line project management system.

Special assignment as the Business Lead for Store Development in creating a web-based project management software platform with an awarded third party vendor. Conceptually, this platform would incorporate all phases of the development process under "one roof" and bring improved speed to market while reducing overall store construction costs.

This position was responsible for managing and coordinating all division Construction activities and administration required to deliver efficient and cost-effective new store, special projects and facilities construction programs. Lead, advise, consult and direct the field construction program to improve the efficiency, and cost effectiveness to the benefit of the organization. Effectively utilize technical construction expertise, financial tools, applications, experience and business fundamentals to forecast, monitor and manage budgets, individual store costs and regional portfolio to ensure company goals and objectives are achieved. Review and implement processes and procedures that position the construction team to be the professional resource to all partners for cost effectively building stores. Assist the construction teams with timely and successful resolution of construction related problems and obstacles. Act as the liaison between the field construction managers and corporate store development to ensure that compliance with company policies, practices and procedures enhance the ability of the store development partners to meet company objectives regarding store count, sales weeks, and store costs. Identify, hire, train, develop, coach and prepare new construction partners for greater opportunities. Partner with financial analysts to provide quantitative reports and projections that will assist in the analysis and measurement of the performance and documentation of each phase of construction and renovations.

Provided leadership to support new store growth of up to 30 locations annually. Managed the total construction process and budget of $4,000,000. Oversaw Facility Maintenance staff and budget of $1,500,000. Established formal internal policies, procedures and operating guidelines for construction and facilities activities. Supervised a staff of 6 direct reports.

Managed annual capital improvement plan of up to 600 location and $25,000,000. Established the construction process and supervise Property and Facility Maintenance staff. Managed external relationships with architectural firms and contractors. Oversaw the administrative budget and trained the department staff- 6 direct reports and 13 overall.

Completed project management in all phases of new construction and renovations. Directed up to 30 new store openings and 15 remodels per fiscal year in Texas. Implemented a new store prototype which improved the company’s market position in response to national and local competition while improving construction methodology to control costs.

Directed facilities repair and maintenance program with a capital and expense budget of $7,000,000. Sourced major service providers and negotiated national service contracts for all restaurants. Worked closely with Operations management on preventative maintenance frequency and scheduling. Reducing reactive service calls and overall spending

Supervised facilities repair and maintenance program for the Music Division. Established formal internal policies, procedures and operating guidelines for facilities activities among all subsidiary brands. Led project management of up to 40 new video store openings per year in Utah, Nebraska, Louisiana and South Texas.

Certified Building Inspector, Building Systems And Safety, Certification Awarded

Bachelor Of Science Degree, Business Administration