 Troubleshoot and Maintain Windows 10 PC’s Troubleshoot and Maintain Office 2013, 2016 and 2019. Troubleshoot and Maintain Microsoft Network. Environment(DHCP/TCP/DNS). Add/modify users in Microsoft Windows Server Domain Environment. Onboard new employees and set up workstations as needed. Complete common systems administrator duties such as: IT Liaison with other departments in BHI. Development and incorporation of IT processes to facilitate the workflow in each department. Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases Translate highly technical specifications into clear non-technical requirements Design and Create reports using SQL. Maintain Avaya Phone system Troubleshoot Konica Printer problems Maintain NAS Data Backup solution. Support offsite nurses with email, application, and smartphone issues. Be proficient in mobile devices(Iphone,Ipad, Android,and Windows). Maintain and support users in our MDaemon mail exchange environment Provide documentation of all processes and training as needed

● Attend to guests from entrance, to payment● Answer questions or make wine and food recommendations ● Collaborate with other restaurant servers, kitchen, and bar staff● Deal with complaints or problems with a positive attitude ● Developed a working knowledge of food and beverage laws and regulations● Trained new staff in a variety of positions while performing regular job functions

• Troubleshooting, repair and maintenance of PCs, printers, and projectors• Designed, implemented, and frequently updated company website• Operated booth at an International Trade Show in NYC