Jeff Gao Email and Phone Number

Next Generation Provider Platform Lead

-Group Product Manager for Credit Card Shop With Rewards program which saves Upmarket Card $20M+ in rewards costs. Own internal + external APIs that enable credit card users to use rewards to shop at various partners such as Amazon/Paypal./Walmart

-Built internal compute platform that provided 300+ analysts managed compute to executed scheduled jobs reducing DevOps time and allowing capacity to be dedicated to business logic creation-Created Data Science batch feature compute platform for Data Scientists with standardized framework to reduce time to onboard features to production by 30% - 50%. This reduced speed to market of model deployment by an average of 6 months for claims fraud and debit transaction fraud models.-Led team that created an organizational structure to help migrate 1K+ Retail Bank analyst processes to AWS including stakeholder engagement, burndown tracking, and routines to raise risks/impediments/dependencies. Enabled us to successfully exit data center on time to save enterprise $300M+

Pharmacy Go To Market Team- Creating business application for prospective pharmacy client analytics- Building Network, Formulary, Pricing analytical tools via Hadoop/Tableau/Service Now- Managing scrum team of 6 (BSAs/Developers/Quality Engineers)

Medical Benchmarking project[Used industry data to benchmark provider costs in order to renegotiate contracts]- Managed backlog for scrum team- Worked with business, performed analysis and define requirements- Analyzed Medical Inpatient/Outpatient/Professional claims - Learned Optum DRG/APC/ASC groupers

Manage the forecasting model (Revenue/Expense) for Spark Pay Online Store (SPOS) productManage the PV model for different plan levels for SPOSCreated incentive structure for Banker sales channel

Built predictive topic model (using R/Mahout/Python) to flag website content for prohibited industries

Agile Product Owner for Spark Pay Data IntegrationDeveloped Merchant Services Datamart used for Analytical & Reporting Developed a monthly profitability report to help drive pricing & acquisition strategyDeveloped monthly process for billing VISA Fixed Acquirers Network Fee

Jeff worked previously for LMI in the Logistics Analysis group. At LMI, a government consulting company, Jeff supports the Defense Logistics Agency (DLA) with their Customer Driven Uniform Manufacture (CDUM) research and development program, which is in the process of including RFID capabilities in their entire uniform supply chain. He also provides database design and support for DLA data. Jeff has also developed a data dictionary to assist other analysts who are not familiar with DLA data fields.